The Ultimate Guide to Personalisation
2024 edition
Analyst reports
Gartner on Digital Transformation
WalkMe recognised as leader in Digital Adoption Platfor...
Last week
Forrester Research on CX
Zendesk launches Relay to enhance customer communicatio...
Last month
Forrester Wave on CX
SAS named leader in Forrester Wave for real-time intera...
Mon, 4th Mar 2024
Gartner on Data Analytics
Data-driven video: A new frontier for ads in APAC
Wed, 31st Jan 2024
Expert columns
By Anthony Brown of NICE
How strategic customer experience technology implementa...
Last week
By Nina Jung of Chronos Agency
Three ways ecommerce businesses can drive personalisati...
Last month
By Louise Mahrra of CloudInteract
Humanising tech: A vision for the future of marketing
Last month
By Worldpay
Understanding payments preferences builds trust and gro...
Last month
By Srinivas Kompella of HCLTech
Creating a unified data, AI and infrastructure strategy...
Last month
More expert columns
By Spencer Bailey of Meta
Working smarter not harder: Four ways AI can support yo...
Fri, 30th Aug 2024
By Jonathan Reeve of Eagle Eye
Are you maximising Customer Lifetime Value (CLV) with y...
Tue, 13th Aug 2024
By Lincoln Lincoln of CloudBlue
How to boost your reselling efforts in the subscription...
Thu, 8th Aug 2024
By Vasko Ckorovski of SHOPLINE
From cybersecurity, to personalisation and AI: How are ...
Wed, 31st Jul 2024
By Teresa Sperti of Arktic Fox
Australian retailers struggling to deliver best of bree...
Tue, 2nd Jul 2024
By Sharryn Napier of GitHub
How to navigate the micro-macro dichotomy of GenAI
Tue, 18th Jun 2024
Top players
Recent news
About Digital Marketing
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About Customer Relationship Management
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About Social Media
Half of UK consumers find retail marketing irrelevant
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More expert columns
By Sharryn Napier of GitHub
How to navigate the micro-macro dichotomy of GenAI
Tue, 18th Jun 2024
By Billy Loizou of Amperity
First-party data getting you down? 5 Tactics that will ...
Thu, 6th Jun 2024
By Rod Lester of NICE
Taking the next step forward in the contact centre evol...
Thu, 30th May 2024
By Staff Writer
How AI will impact customer loyalty programs
Tue, 28th May 2024
By Annexa
How AI is used in cloud ERPs - now and in the future
Fri, 24th May 2024
By Yann Burden of Pendula
SMS Marketing: Balancing Benefits for Telcos While Avoi...
Tue, 21st May 2024
Even more expert columns
By Yann Burden of Pendula
SMS Marketing: Balancing Benefits for Telcos While Avoi...
Tue, 21st May 2024
By Paco Albie of Digital Immersion
Debunking the “Three Year Lie”: A new approach to retai...
Fri, 3rd May 2024
By Joyce Gordon of Amperity
Unleash the potential of AI and elevate customer-centri...
Tue, 23rd Apr 2024
By Jonathan Reeve of Eagle Eye
Artificial Intelligence and the Retail Personalisation ...
Fri, 19th Apr 2024
By Sarah Jarvis of Eagle Eye
Loyalty, data and “The Golden Rule” behind customer suc...
Thu, 4th Apr 2024
By Joyce Gordon of Amperity
Unpacking AI-powered marketing with good versus poor qu...
Tue, 2nd Apr 2024
By David Beer of Cogo - Global Head of Enterprise Solutions & Partnerships
The power of embedded green finance
Mon, 11th Mar 2024
By Penelope Barton of Crimson Global Academy
IWD 2024: AI as your child's new study buddy and guide
Thu, 7th Mar 2024
By Fahmi Mohammed of Brave Bison
Artificial Intelligence: The key to Customer Lifetime V...
Fri, 1st Mar 2024
By Vipul Aggarwal of BetterCommerce
The strategic imperative of integrating offline and onl...
Thu, 29th Feb 2024
More news
About Marketing Technologies
Braze unveils AI enhancements for personalised marketin...
Last month
About Digital Transformation
Microsoft, Firstsource join forces to drive digital tra...
Last month
About Airlines
IndiGo partners with Amadeus to enhance booking technol...
Last month
About Marketing Technologies
Survey reveals challenges in online product discovery
Last month
About Marketing Technologies
Adobe unveils tools for AI-driven content in Experience...
Last month
Even more news
About EduTech
Study reveals CMOs lack understanding of generative AI ...
Last month
About Hyperscale
Brightcove unveils AI Suite for enhanced video engageme...
Last month
About Customer Experience
Enhancing customer loyalty: Key advantage for mid-size ...
Last month
About Shopping
Loop launches customisable order tracking to boost shop...
Last month
About Construction
Enviz partners with Hall & Hart to bring VR to home des...
Thu, 29th Aug 2024
Other guides
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