The Ultimate Guide to Digital Transformation
2025 edition
Overview
A popular phrase, Digital Transformation is the modernisation of approaches to business using (often online) technology and approaches. ‘Transformation’ implies change, in terms of which existing processes, methods, customer and employee experiences, and even culture, is updated and reimagined with an eye on improving performance, driving out inefficiency and increasing convenience and access.
Analyst reports

Gartner on CX
Denis Maguire to lead New Relic enterprise sales in Aus...
Yesterday

IoT Analytics on Customer service
Customer support leads global adoption of enterprise ge...
Last week

IDC MarketScape on DEI
Why manufacturing execution systems are now a strategic...
Last week

Gartner on SaaS
Tray.ai launches ITSM Agent to automate IT support task...
Last week

Gartner on Hybrid Cloud
Preparing your data centre for AI
Last month
Featured news

About Software-as-a-Service
Exclusive: How Oracle's AI agents are driving a new era...
Last month

About Business strategy
Titan of Tech - Jayme Fishman of Avalara
Last month

About Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month

About Data Analytics
Exclusive: DBS bets on AI to scale customer-centric ban...
Last month

About Data sharing
Exclusive: How Telstra Health's digital tools are drivi...
Last month

About Developers
Exclusive: AI needs developers not just data - Google C...
Last month

About Unified Communications
NEC Malaysia wins Cisco Service Provider Partner award
Last month

About Collaboration
Exclusive: NetSuite customers take to the stage to disc...
Last month

About Productivity
Exclusive: How NetSuite is leaning into AI to help firm...
Last month

About Business Intelligence
Exclusive: 'AI everywhere' and embedded trust key to Ne...
Last month

About Collaboration
Exclusive: Ericsson sharpens partner focus with new sal...
Last month

About IT professionals
Exclusive: Pulseway discusses drive for simplicity and ...
Tue, 25th Mar 2025

About Productivity
Exclusive: AI adoption accelerates as Lenovo unveils ne...
Mon, 24th Mar 2025

About Sustainability
Exclusive: HID discusses shift towards digital and AI-d...
Wed, 5th Mar 2025

About Telehealth
Exclusive: Temus' vision for digital healthcare transfo...
Thu, 27th Feb 2025

About Software-as-a-Service
Synergy Flow Consult: Redefining iPaaS Services with Ex...
Mon, 17th Feb 2025
Expert columns

By Ian de Sousa & Paul Rilstone
How to turn the contact centre grind into interesting a...
Today

By Mary Attard of Accenture
A future with no passwords: Why passwordless authentica...
Last week

By Steve Leeper of Datadobi
What businesses can learn from 15 years of data growth
Last week

By Nicole Buisson of Lightspeed
Venues are predicting major growth in 2025 - here’s the...
Last week

By Andy Nicholas of WorkJam
Redefining workforce management: Empowering the frontli...
Last month
Interviews

Discussing Software-as-a-Service
Exclusive: How Oracle's AI agents are driving a new era...
Last month

Discussing Business strategy
Titan of Tech - Jayme Fishman of Avalara
Last month

Discussing Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month

Discussing Data Analytics
Exclusive: DBS bets on AI to scale customer-centric ban...
Last month

Discussing Data sharing
Exclusive: How Telstra Health's digital tools are drivi...
Last month
More expert columns

By Andrew Mamonitis of ECI Solutions
ERP success or ERP chaos: Why SMB manufacturers win or ...
Last month

By George Dragatsis of Hitachi Vantara
Australian organisations have two key reasons to double...
Last month

By Billy Loizou of Amperity
Achieve True Personalisation with AI-Powered Customer D...
Last month

By Thomas Palmer of OneStream Software
Navigating uncertainty: How CFOs can build resilience i...
Last month

By Tim Flower of Nexthink
The future of IT: How AI, automation, and green tech wi...
Last month

By Morgan Johnston of Versent
Will AI disrupt traditional technology consulting model...
Last month
Top players
Recent news

About Sustainability
AI reshapes data centre energy, cooling & sustainabilit...
Today

About Collaboration
Jitterbit unveils Harmony upgrade with layered accounta...
Today

About Productivity
Unit4 unveils Ava AI agent to automate ERP workflows in...
Today

About Big Data
Snowflake boosts AI data cloud for automotive sector gr...
Today

About Virtualisation
Relevance AI raises $24 million to boost AI workforce t...
Today
More news

About Software-as-a-Service
BillingPlatform launches BP Copilot, an AI assistant fo...
Today

About Network Security
Ip.Glass becomes first in Australia to earn Fortinet EP...
Today

About Public Sector
Atturra secures all six Microsoft Cloud Partner badges ...
Today

About Managed Services
Tecala recognised as UiPath Agentic Automation Fast Tra...
Today

About Business strategy
Only 44% of CIOs seen as AI-savvy by CEOs, survey finds
Today
Even more news

About Customer Relationship Management
ServiceNow unveils agentic AI platform built for trust ...
Today

About IT services
Park Place acquires CSI to expand hybrid cloud services
Today

About Enterprise security
Kore.ai, Microsoft link up to advance enterprise AI
Today

About EduTech
Asia-Pacific leads global tech talent as AI boosts job ...
Yesterday

About Software-as-a-Service
Datadog acquires Eppo to enhance feature flagging analy...
Yesterday
Job moves

Move at Ernst & Young
Publicis Sapient appoints data & AI lead for Australia
Today

Move at Salesforce
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Today

Move at GTIA
Dan Wensley named new CEO to drive global GTIA initiati...
Yesterday

Move at SAP
SAP appoints Peter Moore as head of APAC partner ecosys...
Yesterday

Move at Ofload
Ofload appoints Dean Newman as new COO to drive nationa...
Last week
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