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Online shopping stories - Page 7

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How a major electronics retailer ended the bot menace on its portal
Tue, 6th Sep 2022
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online shopping
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bots
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cyber attacks
A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.
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Record number of Australians shopped online over last year
Fri, 19th Aug 2022
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ecommerce
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online shopping
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research
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.
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Online shoppers leaving cart because of high shipping costs - report
Tue, 9th Aug 2022
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open source
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ecommerce
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online shopping
90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.
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FedEx and eBay team up to boost APAC eCommerce options
Mon, 11th Jul 2022
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ecommerce
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ebay
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online shopping
FedEx Express announces alliance with eBay to provide access to FedEx e-commerce delivery services at competitive rates for APAC sellers.
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Havas solution meets critical time as brands shift to online sales
Fri, 8th Jul 2022
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ecommerce
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online shopping
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data insights
Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.
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What brands can expect from Amazon Prime Day in Australia
Tue, 5th Jul 2022
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ecommerce
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amazon
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online shopping
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event.
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Retailers must invest in new tech to keep up with online shopping demand
Mon, 4th Jul 2022
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digital transformation
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cx
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martech
New Zealand shoppers are expecting digital transformation, with 8 in 10 saying retailers need to invest in new technology, according to a new report.
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Australian consumers loyal to retailers who deliver speed and visibility
Fri, 1st Jul 2022
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open source
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ecommerce
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online shopping
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
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Consumers want speed, visibility in return for brand loyalty
Fri, 1st Jul 2022
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open source
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branding
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online shopping
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
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Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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data analytics
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martech
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planning
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
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New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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crm
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uc
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martech
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
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Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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cybersecurity
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online shopping
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sekuro
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
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Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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ecommerce
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online shopping
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online fraud
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.
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Online shopping up 31% this quarter - NZ Post report
Tue, 31st May 2022
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ecommerce
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online shopping
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new zealand post
Online shopping spending in New Zealand for Q1 2022 is up 31% YoY and a whopping 86% YoY, according to the NZ Post eCommerce Spotlight report.
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Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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data analytics
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cx
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
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ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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bigcommerce
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online shopping
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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Pinterest partners with WooCommerce and launches app
Tue, 19th Apr 2022
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apps
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pinterest
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online shopping
The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest.
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Aussies vote on the toughest jobs in online shopping
Fri, 8th Apr 2022
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crm
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martech
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ecommerce
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease.
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Online retail still the chosen method for Australian consumers
Fri, 25th Mar 2022
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supply chain & logistics
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online shopping
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inventory management systems
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
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Shouldering the responsibility of payment security
Fri, 18th Mar 2022
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edutech
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email security
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cybersecurity
Digital payments have become second nature for shoppers, but scammers are taking advantage. How can the industry fight back?.