Online shopping stories - Page 7
How a major electronics retailer ended the bot menace on its portal
Tue, 6th Sep 2022
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online shopping
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bots
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cyber attacks
A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.
Record number of Australians shopped online over last year
Fri, 19th Aug 2022
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ecommerce
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online shopping
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research
Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.
Online shoppers leaving cart because of high shipping costs - report
Tue, 9th Aug 2022
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open source
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ecommerce
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online shopping
90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.
FedEx and eBay team up to boost APAC eCommerce options
Mon, 11th Jul 2022
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ecommerce
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ebay
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online shopping
FedEx Express announces alliance with eBay to provide access to FedEx e-commerce delivery services at competitive rates for APAC sellers.
Havas solution meets critical time as brands shift to online sales
Fri, 8th Jul 2022
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ecommerce
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online shopping
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data insights
Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.
What brands can expect from Amazon Prime Day in Australia
Tue, 5th Jul 2022
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ecommerce
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amazon
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online shopping
Amazon Prime Day is the annual two-day shopping event, kicking off this year from July 12-13 and is the global online shopping platform's biggest sales event.
Retailers must invest in new tech to keep up with online shopping demand
Mon, 4th Jul 2022
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digital transformation
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cx
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martech
New Zealand shoppers are expecting digital transformation, with 8 in 10 saying retailers need to invest in new technology, according to a new report.
Australian consumers loyal to retailers who deliver speed and visibility
Fri, 1st Jul 2022
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open source
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ecommerce
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online shopping
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
Consumers want speed, visibility in return for brand loyalty
Fri, 1st Jul 2022
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open source
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branding
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online shopping
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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data analytics
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martech
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planning
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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crm
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uc
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martech
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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cybersecurity
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online shopping
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sekuro
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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ecommerce
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online shopping
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online fraud
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.
Online shopping up 31% this quarter - NZ Post report
Tue, 31st May 2022
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ecommerce
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online shopping
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new zealand post
Online shopping spending in New Zealand for Q1 2022 is up 31% YoY and a whopping 86% YoY, according to the NZ Post eCommerce Spotlight report.
Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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data analytics
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cx
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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bigcommerce
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online shopping
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
Pinterest partners with WooCommerce and launches app
Tue, 19th Apr 2022
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apps
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pinterest
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online shopping
The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest.
Aussies vote on the toughest jobs in online shopping
Fri, 8th Apr 2022
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crm
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martech
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ecommerce
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease.
Online retail still the chosen method for Australian consumers
Fri, 25th Mar 2022
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supply chain & logistics
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online shopping
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inventory management systems
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
Shouldering the responsibility of payment security
Fri, 18th Mar 2022
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edutech
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email security
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cybersecurity
Digital payments have become second nature for shoppers, but scammers are taking advantage. How can the industry fight back?.