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Global Stories

Aussie consumers want more control over their personal data
Data Privacy

Aussie consumers want more control over their personal data

Capterra has released the results of a study on first-party data collection, revealing consumer attitudes towards enterprise use of their personal data.

By Zach Thompson • 3 min read • Wed, 30th Nov 2022
Salesforce shares surprising Black Friday trends and insights
Data Analytics

Salesforce shares surprising Black Friday trends and insights

Salesforce has released its latest digital commerce data based on the spending data of 1.5 billion shoppers during the Black Friday period.

By Mitchell Hageman • 3 min read • Tue, 29th Nov 2022
Retailers beware as fraud risk increases over holidays
eCommerce

Retailers beware as fraud risk increases over holidays

eCommerce merchants have to stay alert and deploy a multi-layered fraud prevention solution, according to LexisNexis Risk Solutions.

By Shannon Williams • 3 min read • Thu, 24th Nov 2022
Lasoo selects Marketplacer to enhance eCommerce ops
Software-as-a-Service

Lasoo selects Marketplacer to enhance eCommerce ops

Marketplacer has been selected by Australian deal-discovery service Lasoo to power the company's new retail marketplace.

By Mitchell Hageman • 2 min read • Wed, 23rd Nov 2022
The festive season sees online scams soar, finds Bitdefender
eCommerce

The festive season sees online scams soar, finds Bitdefender

Bitdefender looked at global spam volumes from October 26 to November 9, uncovering spam campaigns and phishing scams.

By Gaurav Sharma • 4 min read • Fri, 18th Nov 2022
Capterra survey reveals Australian consumer shopping sentiments
Data Protection

Capterra survey reveals Australian consumer shopping sentiments

Australian Consumers Value Privacy: Capterra Study Reveals Attitudes towards First-Party Data Collection, Incentives, and Trust.

By Catherine Knowles • 3 min read • Fri, 11th Nov 2022
Consumers want brands and retailers fined for fake reviews
Online shopping

Consumers want brands and retailers fined for fake reviews

Australian consumers want brands and retailers fined for fake reviews with many wanting a fine of more than 20% of the business' total revenue.

By Shannon Williams • 3 min read • Thu, 10th Nov 2022
The new marketplace identity: Best practices For operating an enterprise marketplace
Open source

The new marketplace identity: Best practices For operating an enterprise marketplace

Research from my company's recent study showed that online marketplaces grew at twice the rate of traditional eCommerce for the second year in a row.

By Adrien Nussenbaum • 5 min read • Mon, 10th Oct 2022
Customer loyalty drops when brands don't innovate - report
eCommerce

Customer loyalty drops when brands don't innovate - report

Customers are quick to flee slow-to-innovate brands with lagging commerce experiences, with millennials and Gen Z leading the migration.

By Shannon Williams • 3 min read • Mon, 3rd Oct 2022
Demand for Australian brands grows in China despite tension
eCommerce

Demand for Australian brands grows in China despite tension

67% of China's cross-border online shoppers expecting to increase their online spending for western and Australian goods in the coming year.

By Nadine Rogers • 3 min read • Fri, 16th Sep 2022
FedEx expands international day-definite delivery services across AMEA
eCommerce

FedEx expands international day-definite delivery services across AMEA

FedEx expands its day-definite delivery services to Indonesia, New Zealand, the Philippines, and Vietnam, fueling cross-border eCommerce growth.

By Mitchell Hageman • 3 min read • Mon, 12th Sep 2022
Online shopping delivers unhappy returns to fashion retailers
Open source

Online shopping delivers unhappy returns to fashion retailers

Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.

By Joe Lee • 4 min read • Thu, 8th Sep 2022
What does it take to build a thriving enterprise marketplace?
Branding

What does it take to build a thriving enterprise marketplace?

Enterprise Marketplaces are proving to be an essential priority for retailers and brands looking to capitalise on expansive growth in consumer eCommerce.

By Adrien Nussenbaum • 4 min read • Tue, 6th Sep 2022
How a major electronics retailer ended the bot menace on its portal
Online shopping

How a major electronics retailer ended the bot menace on its portal

A large electronic goods retailer is facing a major bot problem, with eight million visits in a week to scrape pricing and product info without permission.

By Siddharth Deb • 5 min read • Tue, 6th Sep 2022
FedEx and eBay team up to boost APAC eCommerce options
eCommerce

FedEx and eBay team up to boost APAC eCommerce options

FedEx Express announces alliance with eBay to provide access to FedEx eCommerce delivery services at competitive rates for APAC sellers.

By Jessie Chiang • 3 min read • Mon, 11th Jul 2022
Havas solution meets critical time as brands shift to online sales
Supply Chain

Havas solution meets critical time as brands shift to online sales

Havas Media Group expands its Havas Market solution to Australia and India, offering businesses a full-service eCommerce platform as online sales surge.

By Jessie Chiang • 3 min read • Fri, 8th Jul 2022

Stories from Other Regions

Record number of Australians shopped online over last year
EduTech

Record number of Australians shopped online over last year

Pattern has released new research showing that in the last twelve months, a record number of Australians made a purchase online, spending AUD $62.3 billion.

By Jessie Chiang • 4 min read • Fri, 19th Aug 2022
Online shoppers leaving cart because of high shipping costs - report
Open source

Online shoppers leaving cart because of high shipping costs - report

90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.

By Jessie Chiang • 3 min read • Tue, 9th Aug 2022