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Online shopping stories - Page 3

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Amazon leads Australian marketplace as Catch closes down
Wed, 5th Feb 2025
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ecommerce
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amazon
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digital marketing
Amazon continues to dominate Australia’s marketplace sector, as trust in competitors like Shein and Temu declines, according to the latest consumer report.
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How AI keeps an eye on rising cases of retail returns fraud
Tue, 4th Feb 2025
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As online shopping rises in Australia, retailers face escalating losses from returns fraud, prompting them to turn to AI for fraud detection solutions.
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Difficult returns leads to brand abandonment - study
Mon, 3rd Feb 2025
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gaming
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A study by Manhattan Associates reveals that 40% of shoppers abandon brands after negative return experiences, highlighting the critical need for efficient return processes.
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Kaspersky warns of surge in Chinese New Year scams
Fri, 31st Jan 2025
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phishing
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email security
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cybersecurity
As Chinese New Year 2025 approaches, Kaspersky warns of a rise in fraudulent websites exploiting the festive spirit, enticing consumers with fake deals.
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Battle for survival: Turning peak season learnings into 2025 strategies
Tue, 28th Jan 2025
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data analytics
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cx
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martech
Retailers face a survival battle in 2025, with economic pressures and customer expectations reshaping the eCommerce landscape following a strong 2024 peak season.
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THE ICONIC partners with Google AI to transform shopping
Fri, 24th Jan 2025
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data analytics
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digital transformation
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cx
THE ICONIC is teaming up with Google Cloud to revolutionise its online shopping, introducing advanced AI features for a more personalised customer experience.
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Global clickstream analytics market to reach USD $4.84bn
Thu, 23rd Jan 2025
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uc
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data analytics
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digital transformation
The global clickstream analytics market is set to expand from USD $1.71 billion in 2025 to USD $4.84 billion by 2033, driven by rising eCommerce and smart analytics.
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Unwanted Christmas gifts in Australia to hit USD $1bn
Fri, 3rd Jan 2025
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cleantech
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collaboration
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sustainability
The Australia Institute believes unwanted Christmas gifts in 2024 could lead to waste valued at USD $1 billion, affecting nearly 27% of Australians.
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UK brands turn to online marketplaces for wider reach
Fri, 27th Dec 2024
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ai
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online shopping
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rithum
UK brands are increasingly utilising online marketplaces, with average sellers engaging on four platforms as they adapt to consumer shopping habits.
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PayPal warns Aussies of risky shopping ahead of sales
Thu, 26th Dec 2024
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edutech
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email security
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payment technologies
PayPal's latest research reveals a 9% rise in risky shopping habits among Australians ahead of Boxing Day, raising alarm over potential scams.
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Domo's report unveils AI's impact on digital behaviour
Thu, 26th Dec 2024
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uc
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martech
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commerce systems
Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.
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The rise of data centers in India's tier 2 and 3 cities
Thu, 19th Dec 2024
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smart cities
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digital transformation
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hyperscale
India's tier 2 and 3 cities are emerging as vital hubs for the data centre industry, driven by local demand and government support for digital infrastructure.
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Australians embrace AI chatbots for holiday shopping
Thu, 19th Dec 2024
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Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
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Hands-on Review: Norton 360 Platinum with the new Financial Monitoring
Wed, 18th Dec 2024
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advanced persistent threat protection
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data privacy
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cybersecurity
Norton has launched Financial Monitoring within its 360 Platinum suite, enhancing users' financial security by tracking unusual activity and subscription changes.
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Australians increasingly turn to AI chatbots for holiday shopping
Wed, 18th Dec 2024
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crm
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cx
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martech
A new study reveals that nearly a third of Australian shoppers are embracing AI chatbots for holiday shopping, marking a shift in consumer behaviour.
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Rapid growth in Australian eCommerce & its challenges
Tue, 17th Dec 2024
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supply chain
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online shopping
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automation
Australian eCommerce is projected to reach AUD $90 billion by 2029, as retailers shift to smaller, frequent orders to meet rising customer expectations.
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Sneaky scams to watch for this holiday season (and how to outsmart them)
Fri, 13th Dec 2024
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malware
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phishing
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physical security
As the festive season approaches, shoppers must be vigilant against clever scams as cybercriminals target eager buyers with deceptive tactics.
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Gap grows between AI adoption by Aussie brands & demand
Thu, 12th Dec 2024
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cx
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martech
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personalisation
A new report reveals a stark divide between Australian consumer expectations for AI adoption and current brand implementation, as 80% demand full integration by year-end.
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Australians warned of '12 scams of Christmas' fraud risk
Thu, 12th Dec 2024
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email security
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scams
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online shopping
As the festive season approaches, Australians are urged to defend against a rise in online scams that exploit holiday shopping trends, warns AUCyber.
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Positive economic forecast boosts holiday spending hopes
Wed, 11th Dec 2024
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data analytics
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online shopping
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black friday
Circana forecasts a positive economic environment for 2025, prompting consumers to embrace 'retail therapy' during the upcoming holiday season.