Online shopping stories - Page 2
Online shopping sees surge in parcel theft claims in Australia
Thu, 18th Jul 2024
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ecommerce
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online shopping
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electronics
Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.
How to optimize your brand’s eCommerce site around key online shopping days
Wed, 17th Jul 2024
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data analytics
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cx
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martech
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
Coveo report: UK shoppers demand better digital experiences
Tue, 16th Jul 2024
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data privacy
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search
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online shopping
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
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cx
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martech
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commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
UK consumers expect online retail to match in-store CX
Wed, 12th Jun 2024
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cx
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martech
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genai
Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.
Australians shift EOFY shopping focus to online deals & security
Fri, 31st May 2024
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martech
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commerce systems
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genai
Research shows 38% of Australians plan to join EOFY sales, with 42% shopping online. The shift from tax-deductibles to electronics, and household items marks a new trend.
Pattern study reveals trust gap in Australian online shopping
Tue, 28th May 2024
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fintech
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financial systems
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amazon
Australian shoppers trust Amazon far more than emerging rivals Temu and Shein, reveals a Pattern study. Only 7% vouch for Temu's product quality.
Ecommerce isn’t replacing bricks-and-mortar retail; it’s empowering it
Tue, 28th May 2024
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martech
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omnichannel
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bnpl
Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.
Younger Brits lead the way in online fashion shopping
Fri, 24th May 2024
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online shopping
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consumers
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electronics
AliExpress's Consumer Insight Report reveals that younger Brits lead online fashion buying, with 93% shopping online, and livestream retail booming.
Miros unveils AI tech to revolutionise online shopping experience
Fri, 17th May 2024
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cx
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martech
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ai
Miros has launched innovative AI-driven features to transform online shopping, offering tagless and wordless search, leading to significant boosts in sales and user satisfaction.
Consumer-centric delivery: The next frontier of retail success
Fri, 17th May 2024
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cx
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martech
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supply chain & logistics
As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.
Buy Kiwi's plea to support local businesses boosts NZ economy
Fri, 10th May 2024
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ecommerce
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online shopping
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consumer guarantees act
Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.
ANZ customers demand personalised online shopping but fear AI influence
Wed, 8th May 2024
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martech
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personalisation
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cdp
Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.
Frasers Group to massively revamp digital infrastructure for optimisation
Tue, 7th May 2024
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digital transformation
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cx
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martech
Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.
New report shows need for online marketplace evolution
Thu, 4th Apr 2024
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ai
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ecommerce
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online shopping
Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.
AliExpress launches livestream shopping for the UK
Tue, 26th Mar 2024
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cx
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martech
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online shopping
AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.
UK firms ekko & Primis pioneer sustainability in consumer journey
Tue, 19th Mar 2024
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cx
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martech
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ecommerce
UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.
Barracuda report highlights rise of high-risk business security threats in 2023
Thu, 22nd Feb 2024
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malware
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firewalls
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data protection
Barracuda's 2023 threat research reveals an increase in high-severity cyber attacks targeting businesses, predominantly through business email compromise and malicious code, exacerbating concerns over network security.
Australians spend more time on social media, TikTok leads the way
Wed, 21st Feb 2024
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youtube
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facebook
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instagram
Australians are increasingly focusing on social media, with a noteworthy preference for TikTok, as traditional media consumption declines, according to a new report by Meltwater and We Are Social.
4Cabling expands in New Zealand with larger Auckland warehouse
Fri, 16th Feb 2024
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online shopping
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distributors
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4cabling
Leading cabling solutions provider, 4Cabling, bolsters its commitment to New Zealand with a move to a larger warehouse in Mangere Bridge, Auckland.