Indian Stories

Unicommerce reveals 18.7% surge in India's Republic Day 2024 sales

India's Republic Day 2024 sales marked an 18.7% rise in eCommerce orders via major enablement platform Unicommerce, driven by increased consumer enthusiasm for online shopping and impactful nationwide campaigns.

By Kaleah Salmon • 3 min read • Mon, 29th Jan 2024

Global Stories

Marketing Technologies

Australians shift EOFY shopping focus to online deals & security

Research shows 38% of Australians plan to join EOFY sales, with 42% shopping online. The shift from tax-deductibles to electronics, and household items marks a new trend.

By Shannon Williams • 3 min read • Fri, 31st May 2024

Fintech

Pattern study reveals trust gap in Australian online shopping

Australian shoppers trust Amazon far more than emerging rivals Temu and Shein, reveals a Pattern study. Only 7% vouch for Temu's product quality.

By Sean Mitchell • 3 min read • Tue, 28th May 2024

Customer Experience

Miros unveils AI tech to revolutionise online shopping experience

Miros has launched innovative AI-driven features to transform online shopping, offering tagless and wordless search, leading to significant boosts in sales and user satisfaction.

By Sean Mitchell • 3 min read • Fri, 17th May 2024

Marketing Technologies

ANZ customers demand personalised online shopping but fear AI influence

Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.

By Catherine Knowles • 3 min read • Wed, 8th May 2024

Artificial Intelligence

New report shows need for online marketplace evolution

Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.

By Shannon Williams • 3 min read • Thu, 4th Apr 2024

Customer Experience

UK firms ekko & Primis pioneer sustainability in consumer journey

UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.

By Catherine Knowles • 3 min read • Tue, 19th Mar 2024

Malware

Barracuda report highlights rise of high-risk business security threats in 2023

Barracuda's 2023 threat research reveals an increase in high-severity cyber attacks targeting businesses, predominantly through business email compromise and malicious code, exacerbating concerns over network security.

By Catherine Knowles • 3 min read • Thu, 22nd Feb 2024

Gaming

Australians spend more time on social media, TikTok leads the way

Australians are increasingly focusing on social media, with a noteworthy preference for TikTok, as traditional media consumption declines, according to a new report by Meltwater and We Are Social.

By Sean Mitchell • 4 min read • Wed, 21st Feb 2024

Customer Experience

UK businesses set for growth in 2024, according to report

UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.

By Shannon Williams • 3 min read • Wed, 31st Jan 2024

Stories from Other Regions

Marketing Technologies

Ecommerce isn't replacing bricks-and-mortar retail; it's empowering it

Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.

By Andrew Fraser • 4 min read • Tue, 28th May 2024

Online shopping

Younger Brits lead the way in online fashion shopping

AliExpress's Consumer Insight Report reveals that younger Brits lead online fashion buying, with 93% shopping online, and livestream retail booming.

By Shannon Williams • 3 min read • Fri, 24th May 2024

Customer Experience

Consumer-centric delivery: The next frontier of retail success

As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.

By Rob Hango-Zada • 4 min read • Fri, 17th May 2024

eCommerce

Buy Kiwi's plea to support local businesses boosts NZ economy

Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.

By Shannon Williams • 3 min read • Fri, 10th May 2024

Digital Transformation

Frasers Group to massively revamp digital infrastructure for optimisation

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

By Sean Mitchell • 2 min read • Tue, 7th May 2024

Customer Experience

AliExpress launches livestream shopping for the UK

AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.

By Shannon Williams • 3 min read • Tue, 26th Mar 2024

Online shopping

4Cabling expands in New Zealand with larger Auckland warehouse

Leading cabling solutions provider, 4Cabling, bolsters its commitment to New Zealand with a move to a larger warehouse in Mangere Bridge, Auckland.

By Sean Mitchell • 2 min read • Fri, 16th Feb 2024

Semiconductors

What's behind the tech revolution transforming Australian retail

Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .

By Contributor • 6 min read • Tue, 13th Feb 2024