Zendesk's customer base in Australia and NZ doubles to nearly 3,000, marking significant Asia Pacific growth amid global expansion.
New Zealand leads global customer satisfaction, with Kiwis eager to spend in IT services as satisfaction hits 92%.
Zendesk aims to double its sales in Australia and New Zealand, appointing Gavin Muldoon as the new sales director to spearhead growth.
Zendesk signs Cotton On as its 1,500th Australian client, marking sturdy growth in ANZ with 25,000 customers globally and eyes on SMEs.
Cloud-based software provider receives $60m to drive customer service revolution, accelerate technology innovation and continue global expansion.
Zendesk launches a new mobile customer portal, enabling more than 20,000 businesses to offer improved self-support anytime.
Your customers are all there - why aren't you? Most companies say that it is a fear of situations 'gone wrong'.
New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.
Zendesk's customer engagement strategy includes buying clients drinks, a tactic that aligns with their recent milestone of surpassing 10,000 clients.
