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PDQ adds ticketing integrations & macOS vulnerability tools
DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
SAP Concur adds AI tools with Amex GBT partnership
Robotics

SAP Concur adds AI tools with Amex GBT partnership

It aims to cut manual work for travel and finance teams as new dashboards, approval tools and disruption alerts roll out in stages.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
8x8 revenue hits record as AI adoption more than doubles
Software-as-a-Service

8x8 revenue hits record as AI adoption more than doubles

Customer use of 8x8's AI tools jumped 121% year on year, helping drive record first-quarter revenue and a fifth straight quarter of growth.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Anaptyss launches IGNITE to spur employee innovation
Digital Transformation

Anaptyss launches IGNITE to spur employee innovation

It aims to turn staff ideas into customer solutions and patentable IP, as the company backs prototypes, mentoring and filing costs.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Anaptyss launches IGNITE to spur company-wide innovation
Digital Transformation

Anaptyss launches IGNITE to spur company-wide innovation

The programme gives staff a route to turn workplace ideas into customer solutions and patentable intellectual property, as AI speeds up competition.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
PIL taps Celonis & WNS to boost shipping operations
Agricultural Technology

PIL taps Celonis & WNS to boost shipping operations

The programme aims to cut delays and duplication across PIL's 100-vessel network by creating a single real-time view of operations.

By Mark Tarre • 4 min read • 3 days ago
Why enterprise AI must learn to act, not just talk
Digital Transformation

Why enterprise AI must learn to act, not just talk

Travel and banking customers could see faster resolutions as enterprises shift AI from answering queries to completing tasks end to end.

By Albert Nel • 6 min read • 3 days ago
Google Cloud touts sharded fix for noisy neighbours
Software-as-a-Service

Google Cloud touts sharded fix for noisy neighbours

Shared data platforms could see outages contained to one tenant, as Google Cloud says a new sharded design cuts blast radius and eases scaling.

By Sean Mitchell • 4 min read • 3 days ago
SAS Innovate: New era of scams requires novel solutions
Fintech

SAS Innovate: New era of scams requires novel solutions

Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.

By David Shilovsky • 5 min read • 3 days ago

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Productivity stories

Allvue launches GP Accounting for private capital firms
Fintech

Allvue launches GP Accounting for private capital firms

The new software aims to cut reliance on spreadsheets and curb reconciliation errors as private capital firms juggle carry, ownership and compensation.

By Karen Joy Bacudo • 4 min read • Yesterday
Astraeus launches AI-native wealth platform for firms
Software-as-a-Service

Astraeus launches AI-native wealth platform for firms

Wealth firms could gain a governed way to use AI without replacing legacy systems, as the New York-based start-up raises more than USD $10 million.

By Karen Joy Bacudo • 4 min read • Yesterday
Scoot uses Qualtrics AI to cut feedback analysis time
Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
Ingram Micro's Great Migration promises security and productivity boost
Digital Transformation

Ingram Micro's Great Migration promises security and productivity boost

One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.

By David Shilovsky • 5 min read • 3 days ago
Politicians across party lines call for end to stop-start infrastructure investment
New Zealand Labour Party

Politicians across party lines call for end to stop-start infrastructure investment

Consensus remained broad, but party MPs still clashed over who should pay for long-term works and how to curb costly overdesign.

By RNZ • 3 min read • 3 days ago
Maximum raises USD $30 million seed round for banks
Software-as-a-Service

Maximum raises USD $30 million seed round for banks

Banks could gain faster product updates and lower operating costs as Maximum emerges from stealth with a USD $30 million seed round.

By Karen Joy Bacudo • 4 min read • 3 days ago
Infosys signs 10-year tech overhaul deal with Crocs
Digital Transformation

Infosys signs 10-year tech overhaul deal with Crocs

The footwear group aims to cut costs and unify operations across 85 countries as it modernises ageing systems with AI support.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition
Data Protection

The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition

Half a million NHS staff will get Copilot as leaders race to fix weak data controls and stop sensitive records surfacing in prompts.

By Richard Harbridge • 6 min read • 3 days ago