Customer Support stories - Page 11
Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends
Thu, 18th Mar 2021
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uc
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cx
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martech
Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.
Bundling utilities: Good or bad for business?
Tue, 7th Feb 2017
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trustpower
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utilities
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services
Is this stress worth it? Are there legitimate reasons you should pursue consolidating your utility bills through consolidated providers?.
Nexus Data Security relaunches as KeepItSafe
Sat, 20th Apr 2013
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it training
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hyperscale
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dc
After partnering with J2 Global, Kiwi online backup firm Nexus Data Security rebrands as KeepItSafe, enhancing services with local NZ data storage.
US deal signals Power to the Proxi
Wed, 17th Apr 2013
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powerbyproxi
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sales
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investment
Wireless innovator PowerbyProxi secures USD $5 million from TE Connectivity, enhancing its global footprint and strengthening the future of wireless tech.
Record-breaking year for Veeam in New Zealand
Tue, 26th Feb 2013
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virtualisation
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management
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veeam software
Regional virtualisation adoption boom sparks year on year revenue growth for company, which increases NZ revenue by 102% during the final quarter.
Mobiles, social media key for customer communications
Thu, 28th Jul 2011
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uc
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social media
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customer service
Kiwi businesses urged to leverage mobile and social media as 70% of New Zealanders now use social platforms and 36% access the internet via mobile devices.
Evaluating non-proprietary apps
Tue, 1st Feb 2011
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open source
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cloud services
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sql server
Businesses turn to non-proprietary apps to cut costs during economic downturns, but hidden pitfalls may outweigh the benefits of open-source solutions.
Connector Systems lures more Renaissance staff
Fri, 7th May 2010
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connector systems
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renaissance
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customer support
Following the recent departure of Mark Dasent, three more Renaissance staff will join the value added distributor.
Dasent joins Connector Systems
Fri, 30th Apr 2010
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connector systems
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renaissance
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sales
Former Renaissance leader Dasent joins Connector Systems, aiming to spearhead the company's expansion efforts across New Zealand.
Good things take time - Nutech Online
Fri, 1st Dec 2006
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cx
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martech
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customer feedback
Nutech IT Supplies has finally launched its long-awaited online support and sales site. Dealers can now access 24/7 support, view stock, place orders, and more.