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Case management stories

Optimation signs 5-year deal with Queensland Corrective Services
Partner Programmes

Optimation signs 5-year deal with Queensland Corrective Services

Optimation signs multi-year deal with Queensland Corrective Services to provide self-service kiosks for court-imposed conditions.

By Shannon Williams • 3 min read • Wed, 2nd Nov 2022
Appian announces 2022 APJ Partner Award winners
Marketing Technologies

Appian announces 2022 APJ Partner Award winners

Appian announces winners of its 2022 APJ Partner Awards, highlighting growth in partnerships and certified developers.

By Mitchell Hageman • 3 min read • Fri, 28th Oct 2022
50-plus RPA use cases
Digital Transformation

50-plus RPA use cases

When you're looking to maximise ROI from digital transformation and begin automating quickly, RPA is a great place to start.

By Eugene Chng • 4 min read • Fri, 21st Oct 2022
Exabeam introduces cloud-native portfolio of New-Scale SIEM
Ransomware

Exabeam introduces cloud-native portfolio of New-Scale SIEM

The company moves beyond legacy SIEM and introduces cloud-scale security log management, powerful behavioural analytics, and automated investigation products.

By Gaurav Sharma • 6 min read • Tue, 18th Oct 2022
Proofpoint launches Intelligent Compliance Platform
Unified Communications

Proofpoint launches Intelligent Compliance Platform

Proofpoint has announced the launch of its Intelligent Compliance Platform, offering enterprises modern regulatory compliance safeguards.

By Catherine Knowles • 4 min read • Fri, 26th Aug 2022
SAS is a leader in anti-money laundering - Forrester
Fintech

SAS is a leader in anti-money laundering - Forrester

The latest Forrester report revealed that SAS received the highest score in the anti-money laundering category of 15 vendors.

By Jessie Chiang • 2 min read • Mon, 18th Jul 2022
Hyland enables digital evolution with latest updates
Document Management

Hyland enables digital evolution with latest updates

The new product functionality seeks to help organisations advance employee and customer experience initiatives.

By Catherine Knowles • 3 min read • Thu, 30th Jun 2022
Zendesk announces new conversational CRM solutions
Customer Relationship Management

Zendesk announces new conversational CRM solutions

Zendesk unveils new solutions for customer relationship management and employee experience at its flagship conference, Relate.

By Shannon Williams • 4 min read • Tue, 17th May 2022
Zendesk launches customer service and employee experience offering
Customer Relationship Management

Zendesk launches customer service and employee experience offering

Zendesk unveils new solutions that focus on conversations in customer relationship management, as well as a new employee experience offering.

By Catherine Knowles • 3 min read • Fri, 13th May 2022
Top 10 government technology trends for 2022 revealed
Cloud Services

Top 10 government technology trends for 2022 revealed

Gartner has identified the top 10 government technology trends for 2022, guiding public-sector leaders in digital transformation.

By Shannon Williams • 4 min read • Wed, 23rd Feb 2022
Gartner's top 10 government technology trends for 2022
Digital Transformation

Gartner's top 10 government technology trends for 2022

Gartner has identified the top 10 government tech trends for 2022, advising leaders on digital transformation and mitigating disruption risks.

By Ryan Morris-Reade • 4 min read • Tue, 22nd Feb 2022
SugarCRM introduces playbook functionality thanks to AddOptify acquisition
Customer Relationship Management

SugarCRM introduces playbook functionality thanks to AddOptify acquisition

SugarCRM introduces integrated playbook functionality for guided selling and advanced CRM automation, enabling users to automate processes and workflows.

By Catherine Knowles • 3 min read • Fri, 4th Feb 2022
Pega named a leader in Digital Process Automation
Digital Transformation

Pega named a leader in Digital Process Automation

Pegasystems has been named a Leader in Digital Process Automation (DPA) software by Forrester, scoring highest in the current offering category.

By Ryan Morris-Reade • 3 min read • Thu, 16th Dec 2021
OpenText integrates further with Salesforce and Microsoft 365
Software-as-a-Service

OpenText integrates further with Salesforce and Microsoft 365

OpenText releases its most comprehensive update to the OpenText Content Cloud as part of the Cloud Editions 21.4 launch at OpenText World.

By Ryan Morris-Reade • 3 min read • Tue, 26th Oct 2021

Stories from Other Regions

Case management stories

Cydarm and Retrospect Labs support Australian women in cyber comp
Cybersecurity

Cydarm and Retrospect Labs support Australian women in cyber comp

Cydarm and Retrospect Labs have partnered to support the 2022 Australian Women in Security Network Response Competition.

By Mitchell Hageman • 3 min read • Wed, 2nd Nov 2022
Video: 10 Minute IT Jams - An update from Cydarm
Ransomware

Video: 10 Minute IT Jams - An update from Cydarm

Vaughan Shanks joins us today to discuss how Cydarm helps enterprises achieve cyber resilience and why this is crucial in today's hybrid working world.

By Zach Thompson • 5 min read • Wed, 5th Oct 2022
OutSystems platform chosen as part of ADF contract
Application Performance Monitoring

OutSystems platform chosen as part of ADF contract

OutSystems' low-code development platform has been chosen for the AUD$299m JP2060 Phase 4 contract awarded to Leidos Australia by the Australian Defence Force.

By Shannon Williams • 3 min read • Thu, 30th Jun 2022
Fujitsu Australia chosen to roll out new system for SA Department for Correctional Services
Digital Transformation

Fujitsu Australia chosen to roll out new system for SA Department for Correctional Services

Fujitsu Australia chosen to provide iSAFE system for South Australia's Department for Correctional Services in major digital transformation project.

By Catherine Knowles • 3 min read • Wed, 12th Jan 2022