Case management stories - Page 6
Robotics: Turning simple chats into dynamic engagements
Wed, 26th Apr 2017
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robots
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uc
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digital signage
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
Queensland’s Connected Care Program prospers with Simient partnership
Mon, 10th Apr 2017
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partner programmes
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healthtech
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microsoft
Leveraging Microsoft Dynamics CRM, they have established a single consolidated information system to ensure access to clinical real time information.
Siemplify releases first purpose-built platform for MSSPs
Tue, 14th Feb 2017
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mssp
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siemplify
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threatnexus
Siemplify today announced the extension of its ThreatNexus platform to the managed security service provider (MSSP) market.
The eight product lines that make up Salesforce
Tue, 4th Oct 2016
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crm
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uc
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data analytics
Discover the eight diverse 'Clouds' powering Salesforce's rise as a titan in cloud-based enterprise solutions since 1999.
How Salesforce got into the artificial intelligence business
Mon, 19th Sep 2016
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data analytics
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martech
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cdp
Being born in the cloud is not only a help to its developers, but also it’s an attitude. It’s that attitude that the company has plenty of.
How automated systems are maximising ROI on workforce management
Wed, 17th Aug 2016
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it automation
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productivity
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wfs australia
The workforce represents a huge opportunity for executives looking to manage this expense more tightly, and automated systems provide the solution.
MuleSoft IT platform to power NSW Department's ChildStory project
Thu, 16th Jun 2016
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mulesoft
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it infrastructure
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case management
The NSW Department of Family & Community Services has chosen MuleSoft's Anypoint Platform to support statewide delivery of the ChildStory IT platform.
Oracle: Don't forget about HR when it comes to digital transformation
Tue, 12th Apr 2016
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hcm
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cloud services
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oracle
Oracle has added new Human Capital Management (HCM) cloud solutions to its portfolio with the intention of further driving HR transformation.
Endpoint data protection: A buyer's checklist
Mon, 29th Feb 2016
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storage
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data protection
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dr
Endpoint data is often one of the most forgotten aspects of an enterprise data protection strategy, yet it is among the most valuable to a company.
ECM vendor looks to expand in APAC, signs up Aussie reseller
Thu, 25th Feb 2016
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ecm
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martech
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partner programmes
Hyland has partnered with Fusion Information Management to expand its presence in Australia with OnBase ECM solutions.
Thai govt selects NZ security to tackle corruption
Tue, 26th Jan 2016
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government
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wynyard group
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corruption
Wynyard Group partners with Thailand's anti-corruption commission to tackle internal corruption in government.
Wynyard inks $27 million deal with national security bureau
Mon, 11th Jan 2016
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cybersecurity
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wynyard group
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shareholders
The Auckland-based company will provide its security solutions to help the bureau solve high consequence crime, security and big data problems.
Hyland OnBase gains extra Kiwi presence with Techtonics
Thu, 26th Nov 2015
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ecm
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martech
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healthtech
Enterprise content management vendor Hyland has expanded its Kiwi presence, partnering with Techtonics, who will provide sales and services.
ServiceNow and automation: Changing the way businesses run
Wed, 22nd Jul 2015
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paas
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iaas
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healthtech
KPMG brings US cloud expert to New Zealand to share knowledge on ServiceNow, a platform revolutionising workflows worldwide.
Gartner recognises ANZ's Resolve as 'visionary'
Thu, 9th Apr 2015
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resolve technology
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eccentex
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gartner magic quadrant
Resolve’s CloudBase product, Eccentex’s Dynamic Case Management Framework 2.0, has been recognised as a Visionary in Gartner's Magic Quadrant report.
Kiwi crime fighting software selected by European justice agency
Wed, 17th Dec 2014
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cybersecurity
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wynyard group
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case management
Wynyard Group secures significant agreement with European justice agency for Investigative Case Management solution.
Wynyard tech supports NZ's first sex offender register
Fri, 22nd Aug 2014
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wynyard group
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police
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services
Wynyard technology will be used to support New Zealand's first sex offender register, the Child Protection Offender Register.
Wynyard signs three-year NZX solution deal
Mon, 10th Mar 2014
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nzx
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wynyard group
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case management
Wynyard Group clinches a three-year deal with NZX, refining case management and data centralisation across the operator’s units for regulatory excellence.
Wynyard releases Mosquito crime analytics software
Fri, 25th Oct 2013
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cybersecurity
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wynyard group
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case management
Wynyard Group launches new crime analytics platform, with features for identifying financial crime patterns and investigating gun crimes.
Microsoft: 12 reasons company's use Microsoft Dynamics
Fri, 23rd Nov 2012
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microsoft
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customer service
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microsoft dynamics
During Microsoft's ReImagined event, the software manufacturer outlined why Microsoft Dynamics can drive revenue and serve customers.