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Pimloc & Dynamic Workflow Solutions team on redaction
Data Protection

Pimloc & Dynamic Workflow Solutions team on redaction

Agencies could cut disclosure delays as the new system automates redaction of body-worn camera, CCTV and phone footage before release.

By Sofiah Nichole Salivio • 4 min read • Last week
Hyland named Leader in Gartner's 2026 document review
Document Management

Hyland named Leader in Gartner's 2026 document review

The ranking highlights growing demand for governed AI tools in regulated sectors, where document control and auditability are becoming critical.

By Sean Mitchell • 4 min read • This month
Nintex adds on-premises AI to K2 for regulated firms
Data Protection

Nintex adds on-premises AI to K2 for regulated firms

Regulated firms can now run AI inside existing workflow systems as Nintex’s latest K2 update keeps sensitive data off external services.

By Joseph Gabriel Lagonsin • 4 min read • This month
Auror rolls out retail crime platform across London
Data sharing

Auror rolls out retail crime platform across London

Police and retailers say the system is helping them target repeat offenders, with London pilots linked to more arrests, charges and convictions.

By Sofiah Nichole Salivio • 4 min read • Last month
SAS launches AI supply chain agent in industry push
Gaming

SAS launches AI supply chain agent in industry push

Retailers and manufacturers could get near real-time planning help as SAS opens a private preview of a supply chain agent.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Celonis & ProcessLab launch banking apps for mortgages
Software-as-a-Service

Celonis & ProcessLab launch banking apps for mortgages

Banks could speed up mortgage approvals and customer service with the new tools, after one lender cut response times by 32%.

By Karen Joy Bacudo • 4 min read • Last month
KPMG & Google Cloud launch AI agents for regulated sectors
Digital Transformation

KPMG & Google Cloud launch AI agents for regulated sectors

Compliance-heavy finance teams could cut manual pricing disputes as KPMG and Google Cloud roll out Gemini Enterprise tools at Cardinal Health.

By Sean Mitchell • 4 min read • Last month
Luminance & LexisNexis link legal AI tools for contracts
Digital Transformation

Luminance & LexisNexis link legal AI tools for contracts

In-house legal teams can now check contract wording against case law and statutes without leaving the Luminance workflow, after a LexisNexis tie-up.

By Catherine Knowles • 4 min read • Last month
Elastic launches MCP apps for security & observability
Virtualisation

Elastic launches MCP apps for security & observability

Analysts can now triage threats and trace outages from inside AI tools, as Elastic’s public preview cuts dashboard switching.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Appdome adds backend Risk Intelligence APIs for IDAnchor
Cloud Security

Appdome adds backend Risk Intelligence APIs for IDAnchor

Fraud teams can now feed mobile threat histories into server-side checks as Appdome expands IDAnchor with risk APIs and persistent identifiers.

By Sean Mitchell • 5 min read • Last month
Appdome launches backend risk APIs for mobile fraud
Software-as-a-Service

Appdome launches backend risk APIs for mobile fraud

Fraud teams can now tap verified mobile threat data in backend systems, as Appdome extends IDAnchor with server-to-server risk intelligence.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Oracle adds Lucinity AI investigation tools for banks
Digital Transformation

Oracle adds Lucinity AI investigation tools for banks

Banks using Oracle’s compliance software will get AI-led case handling, as the deal aims to cut manual work in money-laundering probes.

By Karen Joy Bacudo • 3 min read • Last month
Katalon launches AI testing platform for software quality
DevOps

Katalon launches AI testing platform for software quality

More software teams could catch AI-made defects before release as Katalon’s new platform adds human approval, traceability and live monitoring.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Salesforce adds Slackbot features to boost CRM work
Customer Relationship Management

Salesforce adds Slackbot features to boost CRM work

The update could save sales staff hours on admin by letting Slackbot log calls, update CRM records and trigger workflows from chat.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

Case management stories

Aged care providers urged to boost feedback loops
Unified Communications

Aged care providers urged to boost feedback loops

Providers face new obligations under 2025 reforms, with prompt feedback handling now central to safer, consumer-centred aged care.

By Christine Davis Specialist Consultant and Bart Thomas Principal – Automation • 4 min read • Last month
SEON eyes doubling Indonesia revenue as fraud risk rises
Digital Transformation

SEON eyes doubling Indonesia revenue as fraud risk rises

Rising scam losses and tighter oversight are fuelling demand for SEON’s fraud tools, with Indonesia set to be a key growth market.

By Catherine Knowles • 3 min read • Last month
Narwhal Labs raises GBP £20 million for DeepBlue OS
Software-as-a-Service

Narwhal Labs raises GBP £20 million for DeepBlue OS

The Bristol startup’s pay-as-you-use platform targets firms in regulated sectors that need to automate customer contacts without long deployments.

By Mark Tarre • 3 min read • Last month
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Last month