About Sean
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Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Stories by Sean - Page 75
Europcar adopts NICE CXone to standardise global customer service
Wed, 13th Dec 2023
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uc
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it training
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cx
Europcar Mobility Group implements NICE CXone to unify their global contact centre infrastructure, improving customer service.
UK government departments show apathy towards cyber insurance
Wed, 13th Dec 2023
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mfa
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risk & compliance
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endpoint protection
Most UK government departments display a worrying disregard for cyber insurance, ignoring potential financial and data risks.
NetWitness integrates with AWS AppFabric to bolster cloud security
Wed, 13th Dec 2023
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saas
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hyperscale
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public cloud
NetWitness partners with Amazon Web Services' AppFabric to enhance cloud security, streamlining threat detection and response tasks.
BroadSource selects Ribbon Communications for secure credit card payment solution
Wed, 13th Dec 2023
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martech
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commerce systems
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payment technologies
BroadSource partners with Ribbon Communications to enhance SecureCall, a solution for secure telephonic credit card payments.
Toll Global partners with Versent to transition logistics app to cloud
Wed, 13th Dec 2023
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hyperscale
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migration
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public cloud
Toll Global teams up with Versent to move its sizable logistics app, CargoWise One, to the cloud for improved performance.
Generative AI 2024 predictions for the finance industry from SAS experts
Wed, 13th Dec 2023
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cx
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martech
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risk & compliance
SAS experts predict mixed outcomes for the finance sector in 2024 due to the rise of generative AI and transformative tech.
NetWitness lauded as cybersecurity leader in GigaOm Radar Report
Tue, 12th Dec 2023
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siem
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ndr
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ibm
NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.
Alcidion seals $23.3m contract extension with NHS Trust South Tees
Tue, 12th Dec 2023
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healthtech
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alcidion
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melbourne
Alcidion extends a $23.3m contract with NHS Trust South Tees, ensuring ongoing use of its electronic patient record system.
Commvault expands APAC team with strategic senior appointments
Tue, 12th Dec 2023
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data protection
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software
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commvault
Commvault boosts APAC leadership with strategic appointments, positioning the company to enhance cyber resilience in the region.
Navigating the AI-dominated era: Alteryx highlights future enterprise trends
Tue, 12th Dec 2023
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data privacy
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ai
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ethics
New research by Alteryx details the roadmap for enterprises in the AI-dominated era, stressing the need for strong regulations.
Alteryx study reveals how AI is shaping the enterprise of the future
Tue, 12th Dec 2023
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digital transformation
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data privacy
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ai
Alteryx study reveals insights into how artificial intelligence (AI) will shape future enterprises, based on data from 2800 global decision-makers.
Shaping future enterprises: Alteryx study outlines paramount role of AI applications
Tue, 12th Dec 2023
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genai
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digital transformation
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data privacy
Alteryx's new study uncovers pivotal AI applications set to shape future businesses, utilising insights from 2800 global IT and business decision-makers.
Singapore's healthcare tops Asia-Pacific in automation adoption
Tue, 12th Dec 2023
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healthtech
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it automation
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hong kong
Singapore's healthcare sector outstrips the rest of Asia-Pacific in the adoption of automation technology, striving to provide superior patient care.
Blue Connections IT earns carbon neutral certification for second year
Tue, 12th Dec 2023
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cartech
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solar power
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blue connections
Blue Connections IT secures Climate Active Carbon Neutral Standard certification consecutively, underlining its sustainable operations pledge.
Equinix to deploy liquid cooling tech in over 100 global data centres
Tue, 12th Dec 2023
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hyperscale
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dc
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partner programmes
Equinix plans to extend liquid cooling technologies to over 100 of its global data centres to support high-performance workloads such as AI.
HammondCare bolsters IT infrastructure with Paessler PRTG's proactive monitoring
Tue, 12th Dec 2023
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network infrastructure
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storage
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datacentre infrastructure
Australia's HammondCare upgrades IT infrastructure with Paessler's proactive monitoring, streamlining aged-care service provision.
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
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uc
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data analytics
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cx
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
Most IT leaders keen to move Privileged Access Management to the cloud
Tue, 12th Dec 2023
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digital transformation
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pam
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mfa
A striking 82% of IT leaders are contemplating a shift from on-premises Privileged Access Management (PAM) to cloud-based solutions.
Australia leads in global cybersecurity with phishing-resistant measures
Tue, 12th Dec 2023
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phishing
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email security
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passwordless
Australia adopts robust cybersecurity measures, leading global efforts in phishing-resistance, and positions as a prospective cybersecurity leader by 2030.
Mercy Health to modernise HR management using Workday's HCM platform
Mon, 11th Dec 2023
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hcm
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ai
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ml
Mercy Health opts for Workday's Human Capital Management platform in a bid to update and enhance its HR operations.