Whatsapp stories - Page 5
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Google apps, WhatsApp identified as primary malware conduits in retail sector
Thu, 16th Nov 2023
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phishing
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email security
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google
Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.
Indian teachers co-design AI tool with Microsoft for enhanced learning
Thu, 2nd Nov 2023
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agentic ai
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ai models
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copilots
Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.
Squire Technologies launches Mirus, a game-changer in mobile communication
Fri, 27th Oct 2023
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firewalls
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breach prevention
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wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
Balancing digital video demand and environmental sustainability in tech
Tue, 24th Oct 2023
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supply chain
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power / energy
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whatsapp
The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.
Securing festive shopping: Tips to avoid online scams and protect personal data
Tue, 24th Oct 2023
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martech
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commerce systems
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passwordless
As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.
Envato appoints Noelle Kim as Global CMO to Empower Creative Community
Tue, 10th Oct 2023
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ai
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google
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facebook
Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.
Publicis Sapient helps Salesforce users' integrate with WhatsApp
Fri, 6th Oct 2023
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edutech
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data analytics
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martech
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
How WhatsApp makes money explained
Wed, 6th Sep 2023
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uc
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martech
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voip
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
FedEx Express announces WhatsApp integration in AMEA region
Thu, 27th Oct 2022
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e-commerce
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whatsapp
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transport
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
Encrypted chat apps doubling as illegal marketplaces
Mon, 17th May 2021
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ddos
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whatsapp
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cybercriminals
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
Meet SkipRoaming: 'Like WhatsApp on steroids'
Tue, 26th May 2015
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uc
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messenger
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voip
UK tech firm SkipRoaming has launched an app that aims to reduce the cost of mobile international and roaming calls.