How WhatsApp makes money explained
Unveiling WhatsApp's revenue streams: A deep dive into the messaging giant's profit-generating strategies
Trojanised WhatsApp and Telegram applications stealing crypto funds
Rhreat actors are going after victims’ cryptocurrency funds using trojanised Telegram and WhatsApp applications.
New tools for Zoho Desk revealed for global market
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
Norton reveals info and advice on the latest WhatsApp breach
New reports have indicated a WhatsApp personal data breach may have affected up to 1.8 million Kiwis.
FedEx Express announces WhatsApp integration in AMEA region
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
WhatsApp and QR codes the next scam threat - report
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
ServiceNow and Twilio introduce new messaging service
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
User error causes six hour outage on Facebook, Instagram and Whatsapp
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.
WhatsApp security vulnerability could have exploited two billions users
The vulnerability was rooted in WhatsApp’s image filter function.
Kaspersky uncovers malicious version of Whatsapp mod
"We’ve seen how cybercriminals are spreading malicious files through the ad blocks in such apps, and it’s putting the users at risk."
Encrypted chat apps doubling as illegal marketplaces
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
New wormable Android malware discovered through auto-replies in WhatsApp
Check Point Research has discovered new malware on Google’s Play Store that could spread through WhatsApp messages.
Zendesk launches messaging solution with advanced capabilities
The new package brings together Zendesk’s service capabilities including messaging, into a complete offering designed to bring simplicity to the enterprise software space.
Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook
"Nothing is truly free, and, unfortunately, the current business model for free services means that, essentially, we pay with our data."
Zendesk, WhatsApp enter partnership to expand customer service offerings
“Businesses today need to meet their customers where they want to be met - and that’s increasingly through messaging."
Facebook launches 'Portal', a new range of video calling devices
book is taking a leap beyond all things social networking – and into smart video calling devices as it tries to take WhatsApp beyond the smartphone.
WhatsApp users warned to change voicemail PINs
Attackers are allegedly gaining access to users’ WhatsApp accounts by using the default voicemail PIN to access voice authentication codes.
Facebook fights fake news ahead of Africa elections
“We also show related articles from fact-checkers for more context and notify users if a story they have shared is rated as false.”
Twilio launches new developer API for WhatsApp platform
“We're excited to provide the most expansive set of messaging experiences to billions of end users. We can't wait to see what developers build."
Why cybercriminals are corrupting popular social media platforms
Fraudsters are targeting legitimate social media platforms to create a new type of fraud market – one that has a global reach.
Singapore WhatsApp users urged to watch out for phishing scams
Victims who give the scammers access to the verification codes would then be locked out of their own account and lose access.
Queensland Premier bans Ministerial use of private email & messaging apps
The Queensland Government has forbidden its ministers from using their own private email and messaging accounts for ministerial business.
NHS staff breaking data security policies every day with WhatsApp
The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.