Whatsapp Stories

Indian Stories

Whatsapp stories

Trinetra Labs launches BlueHands.ai for small businesses

Small firms could gain cheaper access to websites and automation as Trinetra Labs bundles AI builders, experts and a marketplace into BlueHands.ai.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Private Cloud

Blue Machines AI launches Aurora for Indian BFSI calls

Banks and insurers in India may cut transcription errors on EMI amounts and policy numbers as a multilingual model targets noisy calls.

By Karen Joy Bacudo • 4 min read • Last month

Data Protection

Blue Machines AI launches Project Icebreaker for BFSI

Five Indian financial firms will get free support to shift AI pilots into live customer-service systems under a new Blue Machines AI programme.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

D2C Insider summit spotlights AI's role in consumer brands

AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 27th Aug 2026

Global Stories

Whatsapp stories

Balsio launches Workspaces for small business teams

Small businesses can now keep client chats separate from internal discussions as Balsio adds shared workspaces and WhatsApp interoperability.

By Sofiah Nichole Salivio • 3 min read • 3 days ago

eCommerce

Explainer: Why Facebook is going to start charging many New Zealand small businesses

New subscription limits could leave Kiwi owner-operators paying up to NZD $883 a month to keep posting links to customers.

By Nik Dirga • 5 min read • 4 days ago

Marketing Technologies

Braze launches AI tool to test billion customer mixes

The new software aims to help marketing teams automate customer outreach and campaign checks, reducing reliance on technical staff or manual testing.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Edge Computing

Asus unveils mini PC with 80 TOPS AI chip for local tasks

The compact desktop is aimed at businesses and developers wanting faster, private on-device AI, while reducing reliance on cloud services.

By Raphael Veloso • 4 min read • This month

Software-as-a-Service

Braze launches AI tools & deepens AWS collaboration

Marketers will gain more automated personalisation and compliance checks as the software maker deepens its ties with AWS.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Software-as-a-Service

Archive360 partners Caju AI on digital message governance

Regulated firms face recordkeeping gaps as WhatsApp and Slack chats join email under one governance and discovery framework.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Software-as-a-Service

Catapult uses AI agents to speed up support worldwide

Support response times have fallen as the sports technology company lets AI triage routine queries for teams across 139 countries.

By Sean Mitchell • 8 min read • Last month

Software-as-a-Service

RavenDB launches Quill for AI agents on SQL databases

It could cut the cost and delay of bringing AI agents to regulated data by letting firms use live SQL systems without migration.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Network Infrastructure

Infobip WhatsApp assistant cuts Overseas Express queries

Routine parcel-status checks are shifting to WhatsApp, easing pressure on support teams as Overseas Express cuts enquiries by more than 60%.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 28th Aug 2026

Stories from Other Regions

Whatsapp stories

Personalisation

How an AI-powered messaging campaign could boost your festive season bookings

With December bookings under pressure, hospitality venues are turning to AI-driven SMS and WhatsApp campaigns to reach customers fast and cheaply.

By Jules Holden • 4 min read • 3 days ago

Digital Transformation

Global generative AI use hits 3.24 billion monthly

The shift is reshaping how people find information online, with web traffic down more than 10 per cent since ChatGPT launched and social use climbing.

By Mara Sugue • 5 min read • 4 days ago

Crypto

Coinbase helps Singapore police curb crypto scam losses

Crypto scam losses in Singapore fell 43% as police and Coinbase teamed up to identify more than 720 potential victims and stop S$18.9 million in losses.

By Mara Sugue • 3 min read • Last week