Voice over Internet Protocol (VoIP) stories - Page 12
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
8x8 announces updates to its cloud communications platform
Fri, 7th May 2021
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uc
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data analytics
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public cloud
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
Voyager launches customer experience squad for flagship VoIP solution
Thu, 29th Apr 2021
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uc
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cx
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martech
The updated solution will focus on improving customer interactions, behind the scenes operations, and system improvements.
Jabra announces two new additions to PanaCast camera range
Thu, 29th Apr 2021
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uc
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hybrid & remote work
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edge ai
The new lineup includes the PanaCast 50 intelligent video bar and the PanaCast 20 intelligent personal camera.
Why the rise of containers has created a vulnerability crisis
Tue, 27th Apr 2021
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uc
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firewalls
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network infrastructure
The rapid adoption of cloud services has brought new cyber threats. Read how Sophos' Cloud Optix tackles container vulnerabilities.
VIQ Solutions resolves COVID-19 meeting transcription issues for accounting body
Tue, 27th Apr 2021
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uc
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fintech
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financial systems
VIQ Solutions enhances timeliness and accuracy for one of the world's largest accounting bodies with high-tech recording and transcription services.
The sky’s the limit: Serko & Booking.com bring corporate travel to life
Thu, 22nd Apr 2021
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uc
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public cloud
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microsoft
With travel comes the requirement for flights, rental cars, and hotels. Behind all of that is a Kiwi success story by the name of Serko.
Microsoft: Eight hybrid work trends every business leader should know
Thu, 22nd Apr 2021
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uc
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hybrid & remote work
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microsoft
Microsoft's Work Trend Index reveals eight key trends for hybrid work in New Zealand, urging business leaders to adapt and rethink assumptions.
Empowering the hybrid workforce with the right technologies
Mon, 19th Apr 2021
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uc
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digital entertainment
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hybrid & remote work
Headsets need to be able to block loud background sounds that can often get in the way of working or videoconferences. Nobody wants to hear a lawnmower.
Egnyte ensures greater security across Microsoft 365 with latest integrations
Mon, 19th Apr 2021
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uc
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multi-cloud
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healthtech
Egnyte launches new integrations with Microsoft 365 for improved insight and security, targeting mid-sized organisations.
New digital conference details best practices for Microsoft 365 optimisation
Wed, 7th Apr 2021
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uc
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digital transformation
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microsoft
Join the virtual #ShiftHappens Conference to learn best practices for optimizing your digital workplace and M365 investments. Don't miss out!.
Considering Microsoft Teams for calling? What you need to know
Tue, 6th Apr 2021
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uc
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microsoft
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voip
Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.
EPOS crafts quality audio solutions for all working environments
Wed, 31st Mar 2021
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uc
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digital entertainment
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hybrid & remote work
The golden age of video and audio conferencing is here. EPOS ADAPT 660 headset offers crystal clear calls and adaptive noise cancelling.
Poly ANZ on working from anywhere: Tips and tricks from industry experts
Wed, 31st Mar 2021
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uc
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hybrid & remote work
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healthtech
Poly releases the fourth episode of ANZ Stories, featuring work-from-anywhere tips and the importance of high-quality devices for seamless home workplaces.
Resellers must prepare customers as hybrid working sticks around
Tue, 30th Mar 2021
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uc
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hybrid & remote work
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video conferencing
The traditional office is set for a comeback, says Konftel, but rapid transformation is needed for safe working conditions.
EPOS launches collaborative speakerphone with automatic transcribing
Fri, 26th Mar 2021
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uc
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microsoft
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voip
Expand Capture 5 levels the playing field and empowers professionals whether they’re working remotely or from the office.
NEC introduces UNIVERGE BLUE CONNECT UC portfolio to Australian businesses
Fri, 26th Mar 2021
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uc
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digital signage
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displays & projectors
NEC Australia launches UNIVERGE BLUE CONNECT, a UCaaS platform designed to support hybrid working and distributed workforces.
Samsung launches Galaxy XCover 5, a new rugged smartphone
Thu, 25th Mar 2021
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smartphones
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uc
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healthtech
The Galaxy XCover 5 fits within Samsung’s popular Galaxy smartphone line, bearing a much chunkier resemblance to its counterparts.
Hybrid working should not be business as usual - Microsoft study
Thu, 25th Mar 2021
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uc
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hybrid & remote work
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microsoft
A new report from Microsoft uncovers seven hybrid work trends every business leader must know as we enter a new era of work.
Video: 10 Minute IT Jams - Who is Enghouse Interactive?
Wed, 24th Mar 2021
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crm
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uc
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martech
Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
MaxContact integrates contact centre solution with Microsoft Teams
Wed, 24th Mar 2021
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crm
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uc
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martech
According to MaxContact’s Australian operations director Daniel Harding, the aim is to offer a rich and integrated communications experience.