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Travel technologies Stories - Page 8

Global Stories

Travel technologies stories

Airline fraud drops globally as major geographies see steady decline
Data Analytics

Airline fraud drops globally as major geographies see steady decline

Airline fraud attempts have fallen 30% globally in H1 2025, with Europe seeing a record 50% drop, marking a major shift in fraud patterns.

By Catherine Knowles • 3 min read • Thu, 4th Sep 2025
Webjet partners with AWS & Microsoft to drive AI travel solutions
Digital Transformation

Webjet partners with AWS & Microsoft to drive AI travel solutions

Webjet has teamed up with AWS and Microsoft to create AI travel solutions, enhancing customer service and personalised trip planning by 2024.

By Jed Nykolle Harme • 4 min read • Wed, 27th Aug 2025
Agoda boosts traveller confidence with AI-driven image upgrade
Artificial Intelligence

Agoda boosts traveller confidence with AI-driven image upgrade

Agoda has launched an AI-powered Content Enhancement Tool that upgrades hotel images, helping travellers book with greater confidence and clarity.

By Kaleah Salmon • 3 min read • Mon, 25th Aug 2025
Flight Centre Corporate unifies global monitoring to cut cloud costs
Security Information and Event Management

Flight Centre Corporate unifies global monitoring to cut cloud costs

Flight Centre Corporate uses Datadog's platform to unify global monitoring, boosting system resilience and cutting cloud computing costs worldwide.

By Melvin Hipolito • 4 min read • Tue, 19th Aug 2025
Agoda launches AI chatbot to boost instant answers for travellers
Customer Experience

Agoda launches AI chatbot to boost instant answers for travellers

Agoda introduces the AI-powered Property AMA Bot to provide travellers with instant, accurate hotel information across all its platforms, enhancing booking ease.

By Jed Nykolle Harme • 3 min read • Sat, 16th Aug 2025
Business travel grows in 2025, though stakeholder misalignment limits program effectiveness
Data Analytics

Business travel grows in 2025, though stakeholder misalignment limits program effectiveness

Business travel rebounds in 2025 with 99% of ANZ travellers willing to fly, though stakeholder misalignment hampers travel programme effectiveness.

By Jonathan Beeby • 4 min read • Thu, 14th Aug 2025
New Zealand consumers show rising interest in agentic AI tools
Digital Transformation

New Zealand consumers show rising interest in agentic AI tools

New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.

By Sean Mitchell • 4 min read • Mon, 11th Aug 2025
Emburse adds itinerary management to app for seamless business travel
Robotic Process Automation

Emburse adds itinerary management to app for seamless business travel

Emburse has added integrated itinerary management to its app, enabling business travellers to manage bookings and expenses seamlessly within one platform.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025

Stories from Other Regions

Travel technologies stories

Generative AI drives 3,500% surge in US travel planning online
Data Analytics

Generative AI drives 3,500% surge in US travel planning online

Generative AI use in US travel planning soared 3,500% YoY in July 2025, boosting consumer engagement and reshaping online trip research and bookings.

By Melvin Hipolito • 3 min read • Mon, 8th Sep 2025
How hoteliers can capitalise on the potential of AI
Data Analytics

How hoteliers can capitalise on the potential of AI

Hoteliers can boost profits and enhance guest experiences by using AI technologies like generative AI and predictive analytics to forecast demand and understand customer choices.

By Mike Rogers • 5 min read • Mon, 1st Sep 2025
AI use for holiday bookings surges among Australians & Boomers
Digital Transformation

AI use for holiday bookings surges among Australians & Boomers

AI use for holiday bookings in Australia jumps 73%, with Boomer adoption more than doubling, reshaping the travel and hospitality industry landscape.

By Shannon Williams • 3 min read • Thu, 7th Aug 2025
Australians remain cautious on AI despite high usage in travel
Digital Transformation

Australians remain cautious on AI despite high usage in travel

Despite widespread AI use in travel, only 4% of Australians fully trust it, with 92% expressing concerns, reveals Booking.com's Global AI Sentiment Report.

By Catherine Knowles • 4 min read • Thu, 31st Jul 2025
Ansett Travel relaunches as AI platform with member discounts
Artificial Intelligence

Ansett Travel relaunches as AI platform with member discounts

Ansett Travel relaunches as an AI-powered platform offering Australians personalised holidays with member discounts up to 25% below major travel sites.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Kiwis embrace AI in travel but trust & caution remain high
Generative AI

Kiwis embrace AI in travel but trust & caution remain high

A Booking.com report reveals 81% of New Zealanders are excited about AI in travel, yet only 3% fully trust it, showing cautious optimism prevails.

By Shannon Williams • 4 min read • Tue, 29th Jul 2025
Majority of Australians wary of roaming fees as travel surges
Optus

Majority of Australians wary of roaming fees as travel surges

A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.

By Shannon Williams • 4 min read • Tue, 29th Jul 2025
Majority of UK travellers worry about airport data security
Data Protection

Majority of UK travellers worry about airport data security

Nearly 60% of UK air travellers worry about personal data security at airports, highlighting the need for trustworthy, transparent digital systems.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025
UK offices drive premium business travel decisions, research finds
EduTech

UK offices drive premium business travel decisions, research finds

New research reveals UK offices are central to business travel bookings, with 68% arranging trips at work, highlighting a prime spot for premium brand advertising.

By Catherine Knowles • 4 min read • Fri, 25th Jul 2025
Emburse automates receipt capture with American Airlines, DoorDash
Artificial Intelligence

Emburse automates receipt capture with American Airlines, DoorDash

Emburse now automates receipt capture for American Airlines' AAdvantage Business flights and DoorDash meals, easing expense reporting for firms and travellers alike.

By Kaleah Salmon • 4 min read • Thu, 24th Jul 2025