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Small Business (SMB) stories

Pax8 honours top partners & vendors at Beyond 2026
Digital Transformation

Pax8 honours top partners & vendors at Beyond 2026

SMB customers stand to benefit as Pax8 spotlighted partners and vendors across its marketplace, from Microsoft to smaller channel specialists.

By Sean Mitchell • 4 min read • Last week
Pax8 adds inforcer for Microsoft 365 security tools
Digital Transformation

Pax8 adds inforcer for Microsoft 365 security tools

The tie-up gives managed service providers a way to standardise Microsoft 365 security and prepare SMB customers for Copilot adoption.

By Mark Tarre • 4 min read • Last week
AroFlo launches partner network for trade advisers
Software-as-a-Service

AroFlo launches partner network for trade advisers

Trade advisers in Australia and New Zealand will get referral fees, training and support as AroFlo expands its route to market.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Banks face AI balancing act as regulation tempers uptake
Data Protection

Banks face AI balancing act as regulation tempers uptake

Australia's banks are steadily increasing their use of artificial intelligence, but regulation and data security fears are tempering adoption.

By David Shilovsky • 4 min read • Last week
Australia & New Zealand small firms lift marketing spend
Data Protection

Australia & New Zealand small firms lift marketing spend

Despite inflation and interest-rate pressure, most small firms are boosting marketing and AI use to win customers and protect revenue.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Patchstack & GoDaddy add WordPress vulnerability detection
Security Operations Centres

Patchstack & GoDaddy add WordPress vulnerability detection

Eligible Managed WordPress customers gain visibility into flaws as they are disclosed, as WordPress attacks are being exploited within hours.

By Sean Mitchell • 4 min read • Last week
Blackpoint names Erin Whitmore to lead threat intel
Ransomware

Blackpoint names Erin Whitmore to lead threat intel

Managed service providers are under rising pressure from ransomware and nation-state attacks as Blackpoint expands intelligence-led security for partners.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cyber hygiene 101: The big fundamentals
Malware

Cyber hygiene 101: The big fundamentals

Weak passwords and outdated access rules are leaving small businesses exposed as AI speeds up phishing, credential theft and network probing.

By Jordan Riddles • 5 min read • Last week

Stories from Other Regions

Small Business (SMB) stories

Flexera warns AI cloud costs strain technology budgets
Software-as-a-Service

Flexera warns AI cloud costs strain technology budgets

Rising AI use is making cloud bills harder to predict, with 85% of organisations saying cost control is now their main cloud challenge.

By Sofiah Nichole Salivio • 4 min read • Last week
Three ways Australian banks can reinvent SME banking
Software-as-a-Service

Three ways Australian banks can reinvent SME banking

As SMEs demand faster lending and integrated tools, banks risk losing ground unless they cut red tape and modernise their platforms.

By Andrew Groth Infosys ANZ and Theo Albers Infosys Finacle ANZ • 4 min read • Last week
QuickBooks adds HeroClear for Payday Super compliance
Digital Transformation

QuickBooks adds HeroClear for Payday Super compliance

Australian small businesses face tighter super deadlines from 1 July, as a clearing house used by 250,000 firms is set to close.

By Sean Mitchell • 3 min read • Last week
Colter Bay blames lending bias for Australia's slump
Digital Transformation

Colter Bay blames lending bias for Australia's slump

Weak lending to software and other asset-light firms is, Colter Bay says, dragging on productivity as Australia's credit flows into property.

By Karen Joy Bacudo • 4 min read • Last week
Xero finds New Zealand small business productivity lags
Manufacturing

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • Last week
Pilot launches Meridian AI platform for month-end close
Software-as-a-Service

Pilot launches Meridian AI platform for month-end close

Accounting firms may be able to widen client capacity without hiring as Meridian automates month-end close work and returns review-ready statements.

By Karen Joy Bacudo • 3 min read • Last week
Leaseweb names Estelle Azemard Chief Executive in Canada
Data Protection

Leaseweb names Estelle Azemard Chief Executive in Canada

The move comes as Canadian customers demand more sovereignty, flexibility and human support from cloud and infrastructure providers.

By Mark Tarre • 4 min read • Last week
The warm-weather playbook: How small business owners turn sunny days into loyal customers
Customer Experience

The warm-weather playbook: How small business owners turn sunny days into loyal customers

Summer foot traffic gives small firms a rare chance to win loyal buyers with banners, uniforms and merch, if they act quickly.

By Erin Shea • 6 min read • Last week
Gusto launches AI agents to help accounting firms grow
Software-as-a-Service

Gusto launches AI agents to help accounting firms grow

Accounting firms could save hours on prospecting and outreach as Gusto adds six AI agents aimed at winning clients and raising margins.

By Karen Joy Bacudo • 3 min read • Last week
Small firms buy tax audit cover as ATO scrutiny grows
Data Analytics

Small firms buy tax audit cover as ATO scrutiny grows

Rising ATO checks are pushing small business owners to insure against accountants' fees and other audit costs, BizCover says.

By Karen Joy Bacudo • 4 min read • Last week