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Small and Medium Enterprise (SME) stories

Sage adds GoCardless Pay by Bank to accounting software
Software-as-a-Service

Sage adds GoCardless Pay by Bank to accounting software

Small firms can now collect one-off invoice payments faster, with automatic reconciliation aimed at easing cash flow and admin work.

By Karen Joy Bacudo • 3 min read • Last week
AI reshapes leadership & customer service, say execs
Digital Transformation

AI reshapes leadership & customer service, say execs

Many organisations are still testing AI in pilots, as executives say trust, governance and measurable results now matter more than hype.

By Sofiah Nichole Salivio • 4 min read • Last week
Emergent raises USD $130 million in AI app platform round
Software-as-a-Service

Emergent raises USD $130 million in AI app platform round

The funding values the platform at USD $1.5 billion as demand rises among small businesses building apps without coding skills.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Vection wins Retelit certification for Algho AI platform
Digital Transformation

Vection wins Retelit certification for Algho AI platform

The certification opens Retelit's enterprise and public sector client base to Vection's Algho platform after live testing at an Italian data centre.

By Joseph Gabriel Lagonsin • 4 min read • This month
Xero adds AI tools to JAX for small business finance
Software-as-a-Service

Xero adds AI tools to JAX for small business finance

The rollout aims to cut manual bookkeeping and speed cash flow decisions for Xero's 5 million customers worldwide.

By Karen Joy Bacudo • 4 min read • This month
Simpro launches RAIN with AI tools for field service
Software-as-a-Service

Simpro launches RAIN with AI tools for field service

Existing Lightning customers will get more than 100 AI enhancements at no extra cost, as Simpro Group widens its field service software push.

By Sean Mitchell • 4 min read • This month
Bluevine opens digital onboarding for overseas US owners
Fintech

Bluevine opens digital onboarding for overseas US owners

International founders can now open US business accounts remotely, as Bluevine removes a major barrier for overseas owners in eight markets.

By Karen Joy Bacudo • 4 min read • This month
Finance leaders lose AI gains to verification work
Software-as-a-Service

Finance leaders lose AI gains to verification work

Many finance teams are spending the equivalent of days a week checking AI outputs, wiping out hoped-for productivity gains and slowing adoption.

By Sofiah Nichole Salivio • 4 min read • This month
Hostinger launches eCommerce tool for small sellers
Software-as-a-Service

Hostinger launches eCommerce tool for small sellers

Small merchants can now sell across websites, social media and messaging apps from one dashboard as online discovery shifts to AI and social channels.

By Joseph Gabriel Lagonsin • 3 min read • This month
Xero launches Microsoft 365 integration for finance
Software-as-a-Service

Xero launches Microsoft 365 integration for finance

It could cut time spent switching between apps by letting small businesses pull live accounts data into Excel, Word, PowerPoint and Copilot Chat.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Small and Medium Enterprise (SME) stories

Unit4 offers mid-market AI trials without commitment
Software-as-a-Service

Unit4 offers mid-market AI trials without commitment

Mid-sized firms can test Unit4's AI tools in ERPx until August 2027, as vendors race to lower adoption risk for cautious buyers.

By Mark Tarre • 4 min read • This month
U.S. Bank launches Enhanced Payments for small firms
Fintech

U.S. Bank launches Enhanced Payments for small firms

Small businesses can now send ACH, wire and instant payments digitally, with lower fees and no branch visit needed.

By Karen Joy Bacudo • 4 min read • This month
Techreach launches UK consultancy for MSP founders
Customer Relationship Management

Techreach launches UK consultancy for MSP founders

MSP owners could gain more targeted marketing support as a new UK consultancy promises advice shaped by first-hand operating experience.

By Sofiah Nichole Salivio • 4 min read • This month
PFU launches Ricoh scanners for shared office scanning
Digital Transformation

PFU launches Ricoh scanners for shared office scanning

Shared offices can now scan without a PC as PFU's new Ricoh models aim to speed up digitisation and cut setup time.

By Sofiah Nichole Salivio • 4 min read • This month
Australia replaces Essential Eight with new Essentials
Software-as-a-Service

Australia replaces Essential Eight with new Essentials

Australian businesses face a new cyber baseline as regulators move to align guidance with cloud, SaaS and AI-driven threats.

By Mark Tarre • 4 min read • This month
Verizon programme helps Florida optician grow revenue
Digital Transformation

Verizon programme helps Florida optician grow revenue

The Florida optical shop lifted revenue by 16% after owner Lea Agramonte used free training to tighten budgets and adopt digital tools.

By Mark Tarre • 5 min read • This month
What happens when decades of domain infrastructure meet AI deployment tooling
Software-as-a-Service

What happens when decades of domain infrastructure meet AI deployment tooling

AI tools are letting small operators turn long-held domains into working products, shifting advantage towards those with real search history.

By Colin Hamilton • 5 min read • This month