Productivity Stories - Page 24

Global Stories

Productivity stories

Fragmented tech hinders Australia's AI agent gains

A Twilio poll found 85% of Australian marketing and CX leaders blame fragmented systems for weaker AI agent productivity and higher workloads.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026

Fintech

B2C Distribution picks Ecommpay for mobile checkout

Mobile shoppers at B2C Distribution will now get faster checkout as the retailer cuts out multiple payment intermediaries to boost control and visibility.

By Sean Mitchell • 3 min read • Wed, 1st Apr 2026

Digital Transformation

BDO & Microsoft pilot agentic AI blueprint for firms

Many firms still stall at proof of concept, as the pilot aims to turn agentic AI into a repeatable blueprint for everyday workflows.

By Sean Mitchell • 4 min read • Wed, 1st Apr 2026

Smart Cities

NIE Networks speeds map requests to cut cable strikes

Contractors in Northern Ireland can now get electricity maps within an hour, reducing the risk of strikes and power cuts.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026

Data Analytics

Dext launches Time Spent to track practice workloads

The new feature gives accounting firms visibility into workloads as talent shortages and rising client demand make staffing harder to scale.

By Karen Joy Bacudo • 3 min read • Tue, 31st Mar 2026

Document Management

Atturra's Chris Rae: Choose the happy path (or, why 'perfect' automation fails)

Western Australian mines have cut HR processing time by 80% after a new SAP-linked system let workers self-serve compliance records.

By Donovan Jackson • 4 min read • Tue, 31st Mar 2026

Stories from Other Regions

Productivity stories

Digital Transformation

Atturra joins monō ai to push enterprise AI redesign

It could help large organisations move beyond pilots by redesigning workflows before automating them, Atturra says.

By Mark Tarre • 5 min read • Last month

Digital Transformation

Lotte Rental extends Rimini Street deal to cut costs

The South Korean vehicle rental group expects annual software support costs to fall by more than 50 per cent, freeing cash for AI and cloud projects.

By Mark Tarre • 4 min read • Last month

Digital Transformation

Pia joins Pax8 Marketplace with AI help desk automation

MSPs can now buy Pia’s aiDesk through Pax8, easing adoption of help desk automation as providers seek to cut routine ticket work.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026

Software-as-a-Service

InDebted appoints Rob Young as UK Managing Director

The move comes as lenders seek digital alternatives to legacy collections systems in a UK market handling more than GBP £60 billion of consumer debt.

By Mark Tarre • 4 min read • Wed, 1st Apr 2026

Data Protection

How yesterday's outdated platforms affect today's decisions

Outdated information systems are quietly slowing decisions, lifting risk and draining productivity as Australian organisations push for digital change.

By Giovanni Forero • 4 min read • Wed, 1st Apr 2026