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Process automation Stories - Page 63

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Process automation stories

Hyland named IDC leader for intelligent document AI
Hybrid Cloud

Hyland named IDC leader for intelligent document AI

Hyland has been ranked a Leader in IDC's 2025-2026 MarketScape for intelligent document processing, citing its agentic automation strategy.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
2026 tipped as turning point for enterprise agentic AI
Digital Transformation

2026 tipped as turning point for enterprise agentic AI

Tech leaders say 2026 will be the year agentic AI moves from pilots to mainstream, as enterprises demand measurable business impact.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
AI surge to bring chaos before control, warns CEO
Digital Transformation

AI surge to bring chaos before control, warns CEO

AI will unleash short-term chaos and “shadow AI” risks before governance tools restore control, warns OutSystems chief Woodson Martin.

By Sean Mitchell • 5 min read • Wed, 17th Dec 2025
ServiceNow buys Moveworks to build AI 'front door'
Digital Transformation

ServiceNow buys Moveworks to build AI 'front door'

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Forrester tips AI-native clouds & digital workers by 2026
Robotics

Forrester tips AI-native clouds & digital workers by 2026

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025
How non-technical teams can learn to embrace AI
DevOps

How non-technical teams can learn to embrace AI

Non-technical teams can learn to embrace AI by champion-led experiments, simple tools and clear leadership to boost productivity safely.

By Caitlin Stephens • 6 min read • Tue, 16th Dec 2025
Celonis predicts context‑aware AI to reshape supply chains
Data Analytics

Celonis predicts context‑aware AI to reshape supply chains

Celonis forecasts context-aware AI, autonomous operations and open platforms will overhaul global supply chains and competition by 2026.

By Melania Watson • 4 min read • Mon, 15th Dec 2025
Enterprises pivot to risk-aware, human-centric AI in 2026
Digital Transformation

Enterprises pivot to risk-aware, human-centric AI in 2026

Enterprises brace for a cautious 2026, rolling back risky AI pilots and recasting generative tools as governed, human-supervised teammates.

By Kaleah Salmon • 6 min read • Sat, 13th Dec 2025
AI reshapes supply chains as disruption becomes the norm
Ransomware

AI reshapes supply chains as disruption becomes the norm

AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
AI set to power autonomous workflows & new work models
Data Protection

AI set to power autonomous workflows & new work models

AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
Sage named leader in IDC ranking for AI PSA & ERP
DevOps

Sage named leader in IDC ranking for AI PSA & ERP

Sage has been named a leader in IDC's 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Conversational AI set to reshape legal knowledge work
DevOps

Conversational AI set to reshape legal knowledge work

Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
UiPath & Talkdesk unite agentic AI for healthcare CX
Unified Communications

UiPath & Talkdesk unite agentic AI for healthcare CX

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

By Catherine Knowles • 4 min read • Thu, 11th Dec 2025

Stories from Other Regions

Process automation stories

QuoteCheck launches AI tool to cut insurers' repair bills
Software-as-a-Service

QuoteCheck launches AI tool to cut insurers' repair bills

QuoteCheck unveils AI-driven platform using live local building rates to help Australian insurers curb soaring home repair costs.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
Five technology trends that will shape 2026
Data Protection

Five technology trends that will shape 2026

Data, AI, quantum and cybersecurity advances will force Australian firms in 2026 to treat emerging tech as core infrastructure, not experiments.

By Srini Gutta • 4 min read • Mon, 15th Dec 2025
UK bosses see AI reshaping work but not cutting jobs
Data Protection

UK bosses see AI reshaping work but not cutting jobs

UK bosses say AI will transform roles, boost hiring and revenue, as daily use soars but fears over security and tool sprawl persist.

By Catherine Knowles • 5 min read • Fri, 12th Dec 2025
Driving the future of Australia's fleet management in 2026 and beyond
Software-as-a-Service

Driving the future of Australia's fleet management in 2026 and beyond

AI, safety tech and sustainability are set to reshape Australia's fleets by 2026, as managers race to integrate data and retain drivers.

By Luke Olsen • 5 min read • Fri, 12th Dec 2025
Building trust into embedded finance: A security-first approach
Data Protection

Building trust into embedded finance: A security-first approach

As embedded finance reshapes digital platforms, Dwolla argues only security-first infrastructure can truly earn and sustain customer trust.

By Dave Glaser • 5 min read • Thu, 11th Dec 2025