Orchestration stories
Qualtrics has been recognized as a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, with its CustomerXM platform.
Pegasystems introduces Next-Best-Action Customer Journeys, an AI-powered tool that revolutionizes traditional marketing.
Okta announces the availability of Okta Workflows as a standalone offering, providing automation for identity-based business processes.
Zerto launches new cloud-native software, Zerto In-Cloud for Amazon Web Services, offering disaster recovery for AWS applications.
58% of consumers believe it is important that businesses are quick to respond. However, only 41% of businesses actually prioritise quick responses.
Australian manufacturers continue to suffer from shortages, hindering their recovery as a potential third wave of the pandemic looms.
Containerisation is becoming the core technology for running business applications faster with greater reliability in the era of digital transformation.
Organizations have accelerated their plans for security automation due to the COVID-19 pandemic, with 80% now having partial automation, a new report finds.
Software spending in Australia and New Zealand experienced double-digit growth in 1H2021, with cloud adoption leading the way, according to IDC analysts.
Adopting a cloud-first policy doesn't have to mean paying twice as much - a multi-cloud strategy can offer cost savings and flexibility.
Integration of NICE's AI-powered CXone with Google Cloud's CCAI applications to make human agents, voice bots, and chatbots more effective.
Genesys and Google Cloud have expanded their partnership to connect customer support and experiences in a digital world.
Microsoft Identity Program Management corporate vice president Alex Simons says the achievement would not have been possible without its 'passionate' customers.
Data and ransomware protection provider Arcserve has announced it has entered into a new partnership with Google Cloud Platform.
Check Point Software Technologies has been named a Leader in Gartner's Magic Quadrant for Enterprise Network Firewalls for the 22nd time.
ForgeRock introduces new features to aid hybrid enterprises with access management, including Pass-Through Authentication and Just-in-Time Migration.
Veritas Technologies and Microsoft are joining forces to enhance data services with Azure, simplifying management and reducing IT complexity for enterprises.
Microsoft CEO unveils updates for Microsoft Cloud at Ignite 2021, focusing on the Metaverse, AI, and hyperconnectivity. Over 90 services and updates introduced.
WSO2 introduces new IDaaS solution to enhance customer identity management and access control across online portals.
Nearly all Australian financial institutions (FIs) plan to replace in-house financial crime management solutions within three years, says IDC.