Merchants stories

Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.

A recent Ecommpay survey reveals 61% of eCommerce merchants prioritise payment providers' ESG commitments in their partnership decisions, highlighting a growing demand for sustainability.

Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.

Loop has acquired Wonderment to enhance its commerce operations for Shopify merchants, combining AI insights with real-time shipment tracking.

Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the e-commerce experience.

United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.

As Black Friday approaches, retailers are urged to adopt advanced payment technologies to tackle rising fraud and ensure smooth transactions.

Finkeda has launched over 36,000 merchant hubs across India, providing vital financial services to rural areas and enhancing local economic empowerment.

Printful and Printify have merged to enhance eCommerce offerings, aiming to expand production-on-demand capabilities and reduce environmental impact.

PicoNext has introduced a new Shopify app that allows merchants to easily create Digital Product Passports using generative AI, aiding compliance with EU regulations.

J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.

SHOPLINE has launched its B2B Commerce Solution, aiming to transform the buying experience for brands with enhanced digital capabilities and customer support.

A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.

Ecommpay unveiled a new brand identity and the 'Ecommpay for Good' inclusivity programme, focusing on accessibility, inclusivity, and sustainability.

Loop revolutionises post-purchase experience with free Order Tracking feature, enabling brands to engage customers through custom tracking pages, boosting sales and reducing support queries.

The Asia Pacific faces a surge in fraud, with sophisticated methods like deepfakes pushing financial institutions to rely on AI and machine learning to combat evolving threats, Forrester reports.

Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.

ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.

Fresha secures a $31 million venture debt facility from J.P. Morgan to fuel expansion, enhance AI capabilities, and support new market entries.