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Managed Services stories - Page 15

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Kaseya announces unified RMM solution
Mon, 18th Jan 2021
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it automation
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partner programmes
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kaseya
Kaseya announces Unified Remote Monitoring and Management solution, offering a single platform for managing IT infrastructures.
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Oracle releases APEX platform as a service
Thu, 14th Jan 2021
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paas
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iaas
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partner programmes
Oracle is launching its APEX low-code development platform as a cloud service, allowing developers to build data-driven apps easily.
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Umbrellar head of cloud promoted to CEO
Tue, 15th Dec 2020
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partner programmes
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cloud services
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managed services
Dave Howden has been leading the company’s cloud strategy for the last 3+ years and is now taking the reins for the company’s next steps.
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rhipe named APAC distributor for Nerdio
Mon, 7th Dec 2020
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public cloud
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iaas
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partner programmes
Partners can benefit from Azure tech and ops enablement, guidance on packaging offerings and management of complete Azure environments.
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Work harder, or work smarter? Why the IT channel needs a modern sales approach
Fri, 4th Dec 2020
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partner programmes
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sales
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managed services
Embrace a sales strategy that works smarter, not harder. Innovative tools from Zomentum can transform your sales process. #MSP #sales #automation.
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M-Files a Visionary in Content Services Magic Quadrant
Thu, 3rd Dec 2020
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document management
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ecm
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martech
M-Files named a Visionary in Gartner's 2020 Magic Quadrant for Content Services Platforms, highlighting its intelligent information management capabilities.
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Vectra sets ANZ channel in sights with new leadership hire
Wed, 2nd Dec 2020
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smartphones
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partner programmes
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ndr
The new international sales VP will be charged with strengthening its MSP programme and growing its channel partner network in the region.
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Telstra Purple acquires services provider Epicon
Tue, 1st Dec 2020
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partner programmes
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cloud services
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telstra
Epicon was an Australian-owned company with more than 100 technical specialists and operations in ACT, VIC, NSW and QLD.
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blueAPACHE to refresh core network with Cisco
Tue, 1st Dec 2020
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uc
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network infrastructure
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hyperscale
The company selected the ASR 9000 Series high performance aggregation services routers for its network refresh.
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rhipe adds Octopus licensing solutions to distie portfolio
Mon, 30th Nov 2020
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partner programmes
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licensing
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rhipe
The addition of Octopus Cloud provides rhipe partners with licensing solutions and management processes to support cloud transformation initiatives.
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D-Link launches new router and cloud IoT management solution
Thu, 26th Nov 2020
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vpns
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network infrastructure
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sdn
The DWM-315 is a 4G LTE Cat 6 Dual SIM M2M VPN Router with EWAN and GPS and the D-ECS edge cloud management solution expands the D-Link IoT range.
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Pure expands as-a-service offerings with focus on transparency
Wed, 25th Nov 2020
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storage
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hybrid cloud
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datacentre infrastructure
It aims to provide the economic benefits of cloud, along with those of Evergreen architecture including non-disruptive expansions and maintenance.
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Intuit Technologies extends Extreme Networks partnership to better serve Australian market
Tue, 24th Nov 2020
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partner programmes
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extreme networks
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intuit
Intuit Technologies becomes first Extreme Elevate MSP in Australia, offering network-as-a-service using ExtremeCloud IQ.
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Ransomware the most common cyber threat to SMBs - report
Thu, 19th Nov 2020
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malware
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ransomware
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partner programmes
The survey found that 60% of managed service providers report that their SMB clients have been hit as of Q3 2020.
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HPE updates partner programme for -aaS, SMB enablement
Tue, 10th Nov 2020
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it training
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partner programmes
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smb
The changes to the partner programme include improved RPA for quotes, as-a-service support, and incentives for SMB sales growth.
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Lexmark releases WFH bundle to channel resellers
Tue, 27th Oct 2020
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partner programmes
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fleet management
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printing
The work-from-home package for Australian channel partners is designed to support the demand from end-customers for a simplified print solution.
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Video: 10 Minute IT Jams - Who is Tecala?
Fri, 16th Oct 2020
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partner programmes
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managed services
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tecala
Tecala, an Australian tech services provider, talks about its primary focuses, solutions, and resources in the ANZ market.
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How cloud telephony can add so much more to Microsoft Teams
Wed, 14th Oct 2020
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uc
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partner programmes
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microsoft
Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.
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Lancom Technology acquires Auckland-based MSP Connect 2
Wed, 14th Oct 2020
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partner programmes
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software development
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lancom technology
Lancom Technology announced the acquisition of Connect 2 for an undisclosed amount - its third acquisition in 18 months.
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Four ways MSPs can stay strong and profitable in 2020
Wed, 7th Oct 2020
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digital transformation
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partner programmes
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hybrid & remote work
COVID-19 has presented challenges for Managed Service Providers as they adapt to support remote workforces. Here are four tips for success.