Managed Services stories - Page 1
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.

Air Niugini transforms payroll with Ramco Payce in four countries
Yesterday
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digital transformation
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hcm
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partner programmes
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.

Exegy launches Nexus to cut market data costs by over 40%
Yesterday
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partner programmes
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personal computing devices
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nexus
Exegy's new Nexus platform cuts capital markets data costs by over 40%, using FPGA tech to speed up processing and reduce hardware needs.

Spectrum appoints Marty Bennett to lead new era of growth
Yesterday
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data protection
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paas
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digital transformation
Spectrum appoints Marty Bennett as Country Manager, signalling renewed focus on governance, staff growth and key IT services in New Zealand.

Paras Chadha to lead Microsoft & AI strategy for Logicalis ANZ
Yesterday
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digital transformation
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it automation
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partner programmes
Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.

Org Group acquires EDR to boost European digital expertise
Yesterday
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crm
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data analytics
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digital transformation
Org Group acquires Brussels-based EDR, enhancing its European digital and technology expertise across multiple markets including the UK and France.

Rapid7 launches agentic AI to boost MDR speed & accuracy
Yesterday
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siem
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advanced persistent threat protection
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soc
Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.

Viatel acquires Cybit Cyber NI unit to boost security services
3 days ago
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firewalls
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advanced persistent threat protection
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partner programmes
Viatel expands cybersecurity services across Ireland and the UK by acquiring Cybit Cyber's Belfast-based unit, enhancing protection for mid-market and enterprise clients.

Wild Tech hires Andrew Kirk to lead enterprise cloud growth
4 days ago
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digital transformation
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hyperscale
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partner programmes
Wild Tech appoints Andrew Kirk as Senior Business Development Manager to boost enterprise cloud growth and drive digital transformation partnerships across APAC.

Cybit sells Cybit Cyber to Viatel as both firms focus on growth
4 days ago
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hybrid cloud
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digital transformation
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partner programmes
Cybit sells its enterprise security division Cybit Cyber to Viatel, enabling both firms to focus on distinct growth and market strategies in technology services.

Westcon-Comstor names Manish Israni CTO for India & SAARC
4 days ago
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virtualisation
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devops
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digital transformation
Westcon-Comstor has appointed Manish Israni as CTO for India and SAARC, enhancing their technology leadership and partnership with Broadcom in the region.

BGF invests to boost PMC’s global tech & commerce ambitions
Last week
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digital transformation
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martech
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commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.

Ethan named Arctic Wolf APAC Rising Star Partner for 2025
Last week
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edutech
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partner programmes
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ai
Ethan has been named Arctic Wolf APAC Rising Star Partner for 2025, recognising its leadership in cybersecurity and service delivery across Asia-Pacific.

Tamnoon unveils AI-powered managed cloud threat response service
This month
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hyperscale
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cloud security
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advanced persistent threat protection
Tamnoon launches AI-driven managed Cloud Detection and Response service with agent Tami to streamline cloud security alert handling and threat remediation.

Kaine Mathrick Tech wins APAC MVP Security award for cloud leadership
This month
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digital transformation
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cloud security
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advanced persistent threat protection
Kaine Mathrick Tech has won the 2025 Pax8 Beyond Partner Award for MVP Security APAC, acknowledging its leadership in cloud security across Asia-Pacific.

Transport sector faces rising cyber risks amid AI boom
This month
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malware
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firewalls
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network infrastructure
A survey reveals transport firms face rising cyber risks and cost pressures amid surging AI adoption, with 81% citing cybersecurity as their top networking challenge.

Healthcare faces surge in cyberattacks & AI-driven threats
This month
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application security
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partner programmes
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supply chain
Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.

Rob Tomlin promoted to lead Northern Europe at Exclusive Networks
This month
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firewalls
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it training
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partner programmes
Rob Tomlin has been promoted to Regional Vice President for Northern Europe at Exclusive Networks, expanding his leadership across the Nordics, Benelux, and Baltics.

Park Place opens Uptime Academy access to boost Softcat skills
This month
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it training
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partner programmes
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it services
Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.

Infinigate secures Keepnet xHRM rights to counter vishing rise
This month
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phishing
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partner programmes
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email security
Infinigate has partnered with Keepnet to distribute human risk management tools across Europe amid rising threats.

Distology partners with Flare to boost threat intelligence tools
Last month
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ransomware
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partner programmes
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apm
Distology partners with Flare to enhance threat intelligence and dark web monitoring for UK and European security resellers and MSSPs.