Customer Interactions stories - Page 5
NICE announces the spring 2023 release of AI-powered CXone
Tue, 4th Apr 2023
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uc
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cx
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martech
NICE delivers AI-powered CX to accelerate smart self-service adoption while improving employee engagement and efficiency with the new release of CXone.
Calabrio announces incoming CEO, predecessor leaving
Fri, 20th Jan 2023
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hp
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leadership
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thoma bravo
Calabrio has appointed Kevin Jones as CEO, succeeding Tom Goodmanson, who is leaving after successfully leading the company for the last 15 years.
4G: ‘Fast’ is nothing, says Amdocs
Fri, 9th Nov 2012
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gaming
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uc
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digital entertainment
With the advent of 4G mobile networks, the promise of a faster pipe for the internet is likely to become reality within months for Kiwi punters.
Demystifying Web Engagement Management
Mon, 1st Nov 2010
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data analytics
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ecm
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cx
Scott Liewehr, Sr. WCM Consultant, The Gilbane Group; will present Sitecore's next webinar: Demystifying Web Engagement Management.