Customer engagement stories - Page 16
The drinks are on Zendesk
Tue, 23rd Aug 2011
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cx
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martech
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branding
Zendesk’s customer engagement strategy includes buying clients drinks, a tactic that aligns with their recent milestone of surpassing 10,000 clients.
The race for energy innovation
Tue, 1st Feb 2011
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crm
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it training
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cx
The necessity of CRM applications within lines companies has quickly become a reality, explains Aaron Baker, Marketing Manager, Gentrack.
The telephone: Your vital marketing tool
Mon, 1st Nov 2010
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cx
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martech
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apps
Consistent communication with clients every 90 days via telephone marketing can boost sales and maintain vital business relationships, experts say.
Customer Radar
Sun, 1st Aug 2010
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crm
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cx
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martech
Revolutionary Customer Radar technology promises real-time insight into customers’ thoughts, elevating service and business strategies.
Who's reading your corporate website?
Fri, 18th Jun 2010
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cx
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martech
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sitecore
Sitecore launches a game-changing customer engagement solution, revolutionising email campaigns with in-depth tracking and personalisation.
A productive choice
Sat, 1st May 2010
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uc
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crm
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cx
Embracing CRM technology enhances businesses' efficiency by improving client relations, driving productivity, and offering a competitive edge.
Manage to make money
Thu, 1st Apr 2010
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cx
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martech
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cleantech
As the economic outlook brightens, companies are reviving shelved IT projects, with managed print services (MPS) set to boost productivity and cut costs.
What selling is all about
Tue, 1st Dec 2009
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cx
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martech
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digital marketing
Redefining selling as helping rather than persuading could revolutionise your tech sales approach, sparking genuine client conversations.
Focus on the future
Thu, 1st Oct 2009
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cx
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martech
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gartner
Ignoring non-spending customers now could cost businesses heavily in the future, as relationships fostered during tough times dictate future spending.
Millennial means business
Sun, 1st Mar 2009
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uc
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cx
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martech
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.