Communication stories - Page 6
Emerging tech & monitoring gaps plaguing business compliance
Fri, 8th Mar 2024
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uc
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apm
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risk & compliance
Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.
IWD 2024: People count (not just accountants)
Thu, 7th Mar 2024
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customers
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learning
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support
Zuto's COO underlines the importance of diverse, strong teams that align with ESG considerations, attributing their recent B Corp certification and growth to a people-first approach.
IWD 2024: Navigating the tech landscape to fulfil customer needs
Thu, 7th Mar 2024
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dei
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collaboration
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it industry
Bianca Ipscwitz narrates her experiences navigating the dynamic and exciting tech industry to meet diverse customer needs.
IWD 2024: The crucial role of allies in unlocking female leadership potential & pay parity
Thu, 7th Mar 2024
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dei
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esg
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work-life balance
IWD 2024: Allies, mentorship pivotal for unlocking female leadership and closing gender pay gap, says youngest female director at amaysim.
IWD 2024: Empathy makes us great at business but the ability to plan may be what gives women in tech the edge
Thu, 7th Mar 2024
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data analytics
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planning
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bi
Women's natural aptitude for multi-tasking and planning is giving them the edge in tech industries, fostering holistic business approaches.
IWD 2024: Advice for women seeking and building a career in cybersecurity
Thu, 7th Mar 2024
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cybersecurity
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tesserent
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gender equality
On International Women's Day 2024, industry veteran encourages women to confidently pursue cybersecurity careers, dispelling fears and underlining the sector's need for diverse skill sets and perspectives.
Sage reveals AI-powered assistant for accounting & finance sector
Tue, 5th Mar 2024
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data protection
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encryption
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ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
Accenture report reveals legacy tech debt hindrance for CSPs' growth
Thu, 29th Feb 2024
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genai
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ai
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it debt
Accenture report reveals over 75% of Communication Service Providers grapple with legacy tech debt, impeding growth and business agility, despite strive for IT transformation.
Customer-centric cybersecurity incident response vital for businesses
Wed, 28th Feb 2024
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data protection
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data analytics
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martech
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
Kiwis call for tougher fines & greater accountability in cyber breaches
Tue, 27th Feb 2024
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firewalls
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breach prevention
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palo alto networks
New research reveals majority of Kiwis think companies should do more to prevent cyber-attacks, with many considering swapping brands after a data breach.
Australians see AI as crucial for future business decisions
Thu, 22nd Feb 2024
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devops
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data analytics
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fintech
Nearly two-thirds of Australian professionals believe that AI will play a pivotal role in future business decisions and overcoming project management challenges, a GetApp survey reveals.
'Artificial Inflation of Traffic' scams skyrocket in 2023
Thu, 15th Feb 2024
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ai
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cloud services
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digital marketing
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
Call data: Australian businesses’ overlooked tool for superior CX
Thu, 15th Feb 2024
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cx
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martech
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voice
Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.
Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Tue, 13th Feb 2024
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cx
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martech
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hcm
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
Putting all your eggs in one communication basket is never a good idea
Mon, 5th Feb 2024
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crm
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uc
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cx
Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
A new way to put innovation at the center of company culture
Fri, 2nd Feb 2024
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hybrid & remote work
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collaboration
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sales
Australian company, Seven, pioneers a cross-department innovation initiative, 'Ignite', boosting collaboration and breaking down workplace silos.
From pixels to playgrounds: the urgent need for balance in our children’s digital lives
Fri, 2nd Feb 2024
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smartphones
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edutech
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sports
As children's lives become increasingly digitalised, health experts highlight the immediate need to balance screen-time with physical activity, combating sedentary habits and potential obesity risks.
Zoom unveils new interactive app for Apple Vision Pro
Tue, 30th Jan 2024
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smartphones
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hybrid & remote work
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personal computing devices
Zoom's new app for Apple Vision Pro, launching on 2 February, offers a more tangible and realistic meeting experience on remote platforms.
Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
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edutech
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data analytics
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martech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
AI & remote working could redefine business in 2024
Mon, 22nd Jan 2024
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devops
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data analytics
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cx
AI and remote working are set to redefine business operations in 2024, with the rise of employee influence in tech choices.