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Communication stories - Page 6

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Emerging tech & monitoring gaps plaguing business compliance
Fri, 8th Mar 2024
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uc
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apm
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risk & compliance
Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.
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IWD 2024: People count (not just accountants)
Thu, 7th Mar 2024
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customers
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learning
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support
Zuto's COO underlines the importance of diverse, strong teams that align with ESG considerations, attributing their recent B Corp certification and growth to a people-first approach.
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IWD 2024: Navigating the tech landscape to fulfil customer needs
Thu, 7th Mar 2024
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dei
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collaboration
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it industry
Bianca Ipscwitz narrates her experiences navigating the dynamic and exciting tech industry to meet diverse customer needs.
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IWD 2024: The crucial role of allies in unlocking female leadership potential & pay parity
Thu, 7th Mar 2024
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dei
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esg
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work-life balance
IWD 2024: Allies, mentorship pivotal for unlocking female leadership and closing gender pay gap, says youngest female director at amaysim.
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IWD 2024: Empathy makes us great at business but the ability to plan may be what gives women in tech the edge
Thu, 7th Mar 2024
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data analytics
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planning
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bi
Women's natural aptitude for multi-tasking and planning is giving them the edge in tech industries, fostering holistic business approaches.
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IWD 2024: Advice for women seeking and building a career in cybersecurity
Thu, 7th Mar 2024
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cybersecurity
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tesserent
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gender equality
On International Women's Day 2024, industry veteran encourages women to confidently pursue cybersecurity careers, dispelling fears and underlining the sector's need for diverse skill sets and perspectives.
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Sage reveals AI-powered assistant for accounting & finance sector
Tue, 5th Mar 2024
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data protection
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encryption
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ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
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Accenture report reveals legacy tech debt hindrance for CSPs' growth
Thu, 29th Feb 2024
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genai
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ai
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it debt
Accenture report reveals over 75% of Communication Service Providers grapple with legacy tech debt, impeding growth and business agility, despite strive for IT transformation.
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Customer-centric cybersecurity incident response vital for businesses
Wed, 28th Feb 2024
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data protection
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data analytics
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martech
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
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Kiwis call for tougher fines & greater accountability in cyber breaches
Tue, 27th Feb 2024
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firewalls
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breach prevention
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palo alto networks
New research reveals majority of Kiwis think companies should do more to prevent cyber-attacks, with many considering swapping brands after a data breach.
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Australians see AI as crucial for future business decisions
Thu, 22nd Feb 2024
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devops
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data analytics
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fintech
Nearly two-thirds of Australian professionals believe that AI will play a pivotal role in future business decisions and overcoming project management challenges, a GetApp survey reveals.
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'Artificial Inflation of Traffic' scams skyrocket in 2023
Thu, 15th Feb 2024
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ai
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cloud services
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digital marketing
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
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Call data: Australian businesses’ overlooked tool for superior CX
Thu, 15th Feb 2024
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cx
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martech
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voice
Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.
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Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Tue, 13th Feb 2024
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cx
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martech
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hcm
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
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Putting all your eggs in one communication basket is never a good idea
Mon, 5th Feb 2024
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crm
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uc
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cx
Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
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A new way to put innovation at the center of company culture
Fri, 2nd Feb 2024
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hybrid & remote work
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collaboration
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sales
Australian company, Seven, pioneers a cross-department innovation initiative, 'Ignite', boosting collaboration and breaking down workplace silos.
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From pixels to playgrounds: the urgent need for balance in our children’s digital lives
Fri, 2nd Feb 2024
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smartphones
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edutech
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sports
As children's lives become increasingly digitalised, health experts highlight the immediate need to balance screen-time with physical activity, combating sedentary habits and potential obesity risks.
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Zoom unveils new interactive app for Apple Vision Pro
Tue, 30th Jan 2024
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smartphones
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hybrid & remote work
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personal computing devices
Zoom's new app for Apple Vision Pro, launching on 2 February, offers a more tangible and realistic meeting experience on remote platforms.
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Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
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edutech
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data analytics
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martech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
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AI & remote working could redefine business in 2024
Mon, 22nd Jan 2024
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devops
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data analytics
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cx
AI and remote working are set to redefine business operations in 2024, with the rise of employee influence in tech choices.