Communication stories - Page 18

A new Pegasystems survey shows Customer service representatives want to help but are frustrated with inadequate and outdated software.

The Philippines is emerging as a hotspot for ICT investment, with approved foreign investments hitting USD $4.7 billion, marking a 613% surge.

Slack is rolling out a new way for users to create customised workflows that automate the most routine processes and communications.

Businesses in Australia and New Zealand are rapidly shifting towards data-driven marketing, driven by technological advancements and evolving client demands.

NetFoundry and Technilium team up to provide ANZ businesses with secure, cloud-native communication services, enhancing connectivity and agility.

The conferencing solutions provider will allow partners to white label its enterprise-grade video and audio solutions.

Grandstream Networks launches the GRP2600 series, featuring sleek, next-gen IP phones designed for easy deployment and management for enterprises.

Vertel and Beaconsim are partnering to bring advanced radio command and control simulators and communications training to Australia's emergency services.

It was printed, assembled, and tested in less than one day – much faster than traditional non-3D printed devices where the process can take up to two weeks.

Novum Networks has added the full complement of Tollring’siCall Suite cloud analytics to its product portfolio.

The rise of digital workspaces has left many employees disengaged. Companies like Labyrinth Solutions are tackling this with Vibe, a visual communication tool.

Imagine a future where your 3D digital twin handles your online interactions. Professor Jingyi Yu's work at DGene is making it a reality.

By adding the email API platform SendGrid into its fold, Twilio now includes email as a channel of communication for its customers.

Zoom ANZ executive Michael Chetner gives his view on where the communications technology industry is headed in 2019.

Philips is revolutionising healthcare by integrating adaptive technology and data systems for a more connected, efficient, and patient-centred approach.

Job management company simPRO has rolled out a new VoIP phone solution for New Zealand trade service businesses.

Local members of parliament are a good start for communication, and can help to inject government relations into any business.

Regional business owners may feel like those in central government are worlds away and have no idea how to connect.

The data center is currently being built in Collie, which is 200 kilometres south of Perth, in Western Australia.

Twilio unveils Twilio Build, a new partner program, aiming to catalyse growth with an API-first, developer-centric approach and bolster its market presence.