Communication stories - Page 12

With features such as advanced motion detection capabilities that trigger live alerts, the new security tools are highly compatible with no reliance on wiring.

Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

5G will deliver ultra-fast connection speeds and gigantic bandwidth to drive companies’ efficiency and innovation potential.

BICS has successfully deployed Infovista’s Automated Assurance & Operations solution to power its suite of advanced analytics solutions.

These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.

CTOs and technology leaders must adopt the best approach to unify teams, or risk finger-pointing when issues arise. Error management and collaboration are key.

Miscommunication with IT departments has led to cybersecurity incidents in over 68% of organizations, says Kaspersky.

Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.

The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.

The mission critical communication market in APAC is expected to grow from US$3,894.55 million in 2022 to US$ 6,951.60 million by 2028.

At the event, long-standing partners were recognised for expansion, cloud services, outstanding experience and healthcare sector expertise.

Australian Competition and Consumer Commission has recently vetoed Telstra and TPG's deal to share a network in Australia’s regional and rural areas.

Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

The new technology will allow Tasmanian citizens to quickly and safely share crime-related information with police.

The characteristics of 5G mean that the technology complements Wi-Fi very well, and true Interoperability with Wi-Fi can help drive better business outcomes.

IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.

New partners offer BlackBerrys' anti-eavesdropping technology to protect real-time communications for customers across the region.

Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.