Automation stories - Page 2
Navigating the ethics of AI in business writing
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data privacy
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transparency
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content creation
As AI tools revolutionise business writing, PR professionals must address ethical challenges like authenticity, accuracy, and job security in communications.
User-governed AI will help CFOs take the lead
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digital transformation
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genai
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ai
A new wave of user-governed AI is emerging in finance, allowing CFOs to enhance oversight and control while streamlining processes and improving accuracy.
Jellyfish unveils AI media platform to boost marketing speed
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digital transformation
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martech
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genai
Jellyfish has unveiled an AI-driven media platform aimed at revolutionising in-house marketing, promising a 65% cut in campaign launch times.
SnapLogic unveils Partner Connect Program for AI solutions
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data analytics
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digital transformation
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rpa
SnapLogic has launched its Partner Connect Program to support technology firms in addressing the growing demand for integration, automation, and AI-driven solutions.
AI & automation drive evolution in payroll operations
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hcm
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ai
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ai agents
A new ADP report reveals a shift in payroll roles towards strategic functions, driven by AI, automation, and a focus on employee satisfaction.
Talkdesk launches AI-driven tool to enhance knowledge bases
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genai
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features
Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.
Pigment launches AI Analyst Agent to transform business plans
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partner programmes
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genai
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ai
Pigment has unveiled Analyst Agent, its inaugural AI tool, aimed at empowering senior executives to enhance business strategy amid evolving market conditions.
Beyond Key wins national export excellence award in India
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data analytics
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digital transformation
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supply chain & logistics
Beyond Key has clinched the National Export Excellence Award in India, acknowledging its significant contributions to global software exports and innovation.
SET and Google Cloud collaborate on AI-powered system to enhance capital markets
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genai
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automation
The Stock Exchange of Thailand and Google Cloud have launched ATLAS, an AI-powered search tool aimed at enhancing operational efficiency and market access.
Labour government's AI budget sparks efficiency debate
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digital transformation
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ai
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data governance
The government's budget plan to integrate AI into public services has ignited debate over its potential to improve efficiency while preserving human empathy.
Australian businesses face acute payroll skills shortage
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it automation
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risk & compliance
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ai
A new report reveals that only 43% of Australian firms employ payroll specialists, prompting a shift towards automated solutions to tackle compliance and efficiency challenges.
ControlMonkey unveils automated cloud recovery solution
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dr
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cloud services
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downtime
ControlMonkey has launched a pioneering Automated Disaster Recovery solution, the first of its kind to automate the restoration of entire cloud infrastructures.
Lasso launches automated Red Teaming for GenAI security
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data protection
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physical security
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genai
Lasso has unveiled an automated Red Teaming solution aimed at fortifying the security of Generative AI apps by simulating real-world cyber-attacks.
Tech leaders support AI investment in UK Spring Statement
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digital transformation
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martech
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cdp
The UK's recent Spring Statement has sparked enthusiasm among tech leaders, who back the Chancellor's GBP £3.25 billion investment in AI for public service efficiency.
Oracle unveils AI Agent Studio for enterprise innovation
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iot
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llms
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ai
Oracle has introduced the AI Agent Studio, enhancing its Fusion Cloud Applications Suite, enabling businesses to create custom AI agents for improved productivity.
Tech leaders back AI & automation for economic growth
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ai
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productivity
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servicenow
Technology leaders have praised the Chancellor's Spring Statement, urging for investment in AI and automation to unlock £45 billion in public sector savings.
Why Agentic AI is the next frontier in enterprise innovation
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digital transformation
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cx
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martech
The rise of Agentic AI is revolutionising enterprises, enhancing automation and decision-making, as companies invest GBP £2.56 million on average to harness its benefits.
HCLTech & Western Union reveal transformative partnership
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digital transformation
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fintech
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cx
HCLTech and Western Union have formed a strategic partnership to innovate the financial services sector, enhancing agility with AI-powered solutions.
Contact centres face challenges with AI in customer care
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uc
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it training
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cx
A recent Calabrio report finds that while 98% of contact centres utilise AI, 61% of leaders struggle with balancing efficiency and empathy in customer interactions.
Charter Global appoints Rajesh Indurthi as CTO
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digital transformation
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ai
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healthtech
Charter Global has appointed Rajesh Indurthi as Chief Technology Officer, leveraging his 20 years of experience in enterprise architecture to drive innovation.