Automation stories

Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.

Stacks.ai appoints Farid Sedjelmaci as COO to lead UK expansion, capitalising on his fintech expertise to grow the firm's AI-driven finance automation platform.

Xledger UK expands its reseller programme by adding five partners to enhance cloud-based finance software delivery for mid-market firms.

Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.

Quinn, a New York fintech, secured $11m to launch AI-driven platform offering personalised wealth advice for financial institutions at scale.

tick9 partners with iplicit to help UK logistics SMEs migrate from legacy finance systems to scalable cloud solutions, reducing costs and complexity.

Crayon launches revamped Cloud-iQ platform in APAC, streamlining cloud billing and licence management with AI-driven insights and automation.

Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.

Lightspeed's Asia-Pacific MD Nicole Buisson says AI and smarter tech are vital for Aussie hospitality to tackle inflation, labour costs and changing consumer habits.

Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.

Emburse has launched the Sage Intacct Connector to streamline expense management and enhance spending control for small and mid-sized businesses.

BackBox 8.0 unifies and automates security and compliance across hybrid networks, helping firms manage on-premise and cloud assets with a single dashboard.

AvePoint updates its Confidence Platform with new command centres to enhance cloud resilience, cost optimisation, and AI governance for enterprises globally.

ManageEngine launches MSP Central, a cloud-native platform that unifies MSP operations, boosting efficiency with modular, AI-powered tools and security features.

Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.

The PR Mastery App uses AI to help UK SMEs create press releases and gain media coverage affordably, bypassing costly traditional PR agencies.

Gigamon unveils AI tools to enhance hybrid cloud security with real-time monitoring of AI traffic and a GenAI assistant for simplified network management.

Exclusive: Zendesk's Chris Donato says AI now drives customer loyalty, urging firms to adopt 'human-centric AI' or risk falling behind in CX.

Ramsey McGrory has been named President of Prisma at Mediaocean, to lead AI-driven growth and platform innovation in global media buying.

Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.