Analyst report stories - Page 2
Talkdesk launches AI agents for advanced voice self-service
Last month
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crm
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digital transformation
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cx
Talkdesk has launched a new AI solution aimed at transforming customer self-service with voice-powered agents, promising human-like interactions and 24/7 support.
European display market faces falling prices in 2025
Last month
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digital signage
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displays & projectors
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market
The European Large Format Display market is struggling as unit sales and prices dip, despite higher shipments; education sector saturation is a key factor.
NICE named leader in IDC's 2024 conversational AI report
Last month
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uc
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cx
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martech
NICE has been recognised as a Leader in the IDC MarketScape for Worldwide Conversational Intelligence and Analytics 2024, showcasing significant market innovation.
Tray.ai acquires Vanti to advance AI knowledge modelling
Last month
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software development
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ai agents
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cloud services
Tray.ai has acquired Vanti to enhance its AI integration systems, aiming to advance adaptive AI agents capable of thriving in dynamic business environments.
Westcon-Comstor & Claroty join forces for ASEAN security
Last month
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iot
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advanced persistent threat protection
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physical security
Westcon-Comstor has forged a strategic alliance with Claroty to boost cyber-physical systems security across ASEAN, safeguarding crucial infrastructure in the region.
Preparing Your Data Centre for AI
Last month
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hybrid cloud
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ai
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cleantech
As AI technology surges in adoption, the demand for data storage capacity skyrockets, posing challenges in scaling data centres and ensuring sustainability.
Hyland unveils AI-driven strategy for content management
Last month
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digital transformation
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ecm
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martech
Hyland has launched an AI-driven strategy aimed at evolving enterprise content management, enhancing automation, and user experiences across industries.
Industrial automation spending to hit USD $350 billion by 2030
Last month
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digital transformation
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iot
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power / energy
Research by IoT Analytics predicts that industrial automation spending will soar to USD $350 billion by 2030, revealing key trends across major global players.
EY unveils AI platform with NVIDIA to transform industries
Last month
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data analytics
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digital transformation
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risk & compliance
EY has launched the EY.ai Agentic Platform with NVIDIA, aiming to enhance tax, risk, and finance sectors through AI-driven solutions.
AI to halve time needed for account takeover by 2027
Last month
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malware
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mfa
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phishing
Gartner predicts that AI agents will halve the time needed for account exploitations by 2027, heightening the urgency for firms to adopt advanced security measures.
Qualtrics unveils autonomous AI agents for better CX & EX
Last month
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cx
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martech
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hcm
Qualtrics has launched its innovative Experience Agents, set to revolutionise customer and employee interactions with immediate, personalised responses.
Optimizely earns Leader title in 2025 Gartner report
Last month
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digital transformation
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martech
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cdp
Optimizely has been heralded as a Leader in the 2025 Gartner Magic Quadrant for Content Marketing Platforms for the eighth consecutive year, highlighting its excellence.
Insurers focus on AI & growth amid sluggish progress
Last month
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.
European IT distribution market to grow by 3.6% in 2025
Last month
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digital transformation
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distributors
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analyst report
CONTEXT has forecast a 3.6% growth in the European IT distribution market for 2025, driven by AI investments and a new PC refresh cycle amid economic recovery.
Boomi launches AI Studio for secure AI agent management
Last month
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digital transformation
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ai security
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software development
Boomi has launched Boomi AI Studio, a comprehensive AI management platform aimed at tackling the complexities and security challenges of AI automation.
Publicis Sapient joins forces with AWS for AI cloud solutions
Last month
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data protection
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digital transformation
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hyperscale
Publicis Sapient has partnered with AWS to use AI and machine learning to assist businesses in cloud migration and personalised customer experiences.
Carlos Mercuriali appointed VP for Avalara's global growth
Last month
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partner programmes
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sap
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leadership
Avalara has appointed Carlos Mercuriali as Senior Vice President, General Manager of International Business Operations, to enhance its global strategy.
Syrenis appoints new leadership to drive growth strategy
Last month
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data protection
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data privacy
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cfo
As Syrenis marks its 25th anniversary, it announces key leadership appointments, aiming for expansion amidst rising data privacy demands in the tech industry.
Group-IB's fraud solution now accessible via AWS Marketplace
Last month
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malware
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gaming
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digital entertainment
Group-IB's Fraud Protection solution is now available on AWS Marketplace, enhancing online security for businesses against fraud-related threats.
US tariffs compel firms to shift tariff burden to buyers
Last month
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cfo
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analyst report
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us government
New US tariffs on imports from China, Mexico, and Canada are driving CFOs to adjust strategies, with 59% expecting to pass costs largely to consumers.