About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 81
AI-driven customer experience heralds future trends
Thu, 18th Jan 2024
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uc
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data protection
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cx
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.
Australia sees promising future in generative AI – GitHub
Thu, 18th Jan 2024
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cx
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martech
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apm
GitHub predicts a strategic shift in 2024 leveraging generative AI in Australian businesses following a 231% surge in public AI projects in 2023.
Rising MSP spending buoyed by demand for refurbished IT tech
Wed, 17th Jan 2024
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cleantech
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sustainability
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climate change
ETB Technologies reveals sharp spending increase by managed service providers to meet amplified enterprise IT demands.
Mangopay & Storfund partner for instant marketplace payments
Wed, 17th Jan 2024
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partner programmes
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cash flow
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mangopay
Mangopay and Storfund have joined forces to revolutionise cash flow for businesses operating on online marketplaces, allowing instant payment.
Balanced approach to GenAI & mature AI tech needed
Wed, 17th Jan 2024
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fintech
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risk & compliance
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genai
STX Next warns businesses not to dismiss mature AI services over futuristic GenAI, emphasising their immediate efficiency and cost-effectiveness boost.
Logpoint launches cloud security solution for SAP BTP
Wed, 17th Jan 2024
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cloud security
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advanced persistent threat protection
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cybersecurity
Logpoint's new Business Critical Security solution arms organisations with enhanced cloud security features for the SAP Business Technology Platform.
ST Engineering unveils new advanced security platform
Wed, 17th Jan 2024
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firewalls
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data analytics
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network security
ST Engineering has launched its next-gen AGIL Secure Integrated Security Management Platform at Indonesia's Dhoho Kediri International Airport.
Getty Images CEO urges Sunak to back creative over AI industries
Wed, 17th Jan 2024
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physical security
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genai
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ai
Getty Images CEO, Craig Peters, warns Chancellor Rishi Sunak of risking UK GDP by favouring AI support over the critical creative industries.
AI & hybrid work: Predicting 2024's technology trends
Wed, 17th Jan 2024
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data analytics
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martech
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personalisation
AI advancements to shape 2024's tech trends include virtual communications improvements, robust cybersecurity needs, and hybrid working challenges.
DPA spotlights need for digital support in teaching
Wed, 17th Jan 2024
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intel
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digital divide
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pd
The Digital Poverty Alliance's latest white paper sheds light on the urgent need for digital skill training among teachers.
Compuware celebrates two decades of powering the tech industry
Wed, 17th Jan 2024
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ai
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compuware
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eco-friendly
Celebrating its 20th year, Compuware highlights its crucial role in the AI sector and its ongoing commitment to innovation and efficiency.
Encompass acquires CoorpID & Blacksmith KYC for digital identity goal
Wed, 17th Jan 2024
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risk & compliance
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m&a
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encompass
Encompass Corporation acquires CoorpID and Blacksmith KYC from ING, in a strategic move to establish a revolutionary Corporate Digital Identity platform.
Hitachi launches financial inclusion drive in India
Wed, 17th Jan 2024
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payment technologies
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collaboration
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aras
Hitachi Payment Services unveils Hitachi Money Spot Plus, a financial inclusion initiative aimed at extending its reach within underserved regions in India.
OpenAI gears up to safeguard 2024 elections from tech abuse
Wed, 17th Jan 2024
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api
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ai
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ai agents
OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.
SentinelLabs exposes FBot malware targeting cloud, payment services
Mon, 15th Jan 2024
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saas
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hyperscale
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public cloud
SentinelLabs details FBot, a distinct Python-based malware tool, focused on cloud and payment services. Unlike peers, FBot doesn't use Androxgh0st code.
Adanola, Sephora lead UK's fastest-growing digital businesses
Mon, 15th Jan 2024
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cryptocurrency
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blockchain
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similarweb
Similarweb's Digital 100 report showcases the fastest growing digital businesses, reflecting changes in online consumer behaviour amid economic challenges.
Exclusive Networks enhances UK presence with RUCKUS
Mon, 15th Jan 2024
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firewalls
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network infrastructure
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network security
Exclusive Networks expands into the UK and Ireland through a strategic partnership with innovative connectivity solutions provider, RUCKUS Networks.
Hammer unveils Hammer Edge for enhanced remote workforce management
Mon, 15th Jan 2024
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cx
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martech
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healthtech
Hammer introduces its latest software solution Hammer Edge, designed to improve visibility into endpoint, network, and system health.
ExtraHop secures $100m in growth capital, expands executive team
Mon, 15th Jan 2024
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advanced persistent threat protection
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ndr
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ai
ExtraHop secures $100m growth capital, bolsters executive team, and is poised for exponential growth in the expanding NDR market.
NCS & Microsoft boost AI & cloud tech collaboration
Mon, 15th Jan 2024
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hybrid cloud
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digital transformation
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cx
NCS invests in an enhanced collaboration with Microsoft to expedite AI and cloud solutions' integration in APAC, ushering in innovation and growth.