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Rapid growth in UCaaS market driven by range of vendors
Unified Communications

Rapid growth in UCaaS market driven by range of vendors

New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.

By Staff Writer • 2 min read • Mon, 11th Feb 2019
How RingCentral aims to expand its customer engagement portfolio
Unified Communications

How RingCentral aims to expand its customer engagement portfolio

RingCentral is set to acquire Connect First, enhancing its customer engagement portfolio with a robust outbound/blended communication platform.

By Staff Writer • 2 min read • Tue, 15th Jan 2019
Four reasons it's time to switch to cloud communications
Unified Communications

Four reasons it's time to switch to cloud communications

Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.

By Ben Swanson • 5 min read • Mon, 31st Dec 2018
Why UCaaS is the channel's 'opportunity of the century'
Unified Communications

Why UCaaS is the channel's 'opportunity of the century'

The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.

By Ben Swanson • 4 min read • Mon, 19th Nov 2018
RingCentral expands in Asia Pacific with new office in Australia
Unified Communications

RingCentral expands in Asia Pacific with new office in Australia

RingCentral is opening a new office in Australia, appointed an APAC channel sales director, and expanded its number of local partners.

By Ben Moore • 2 min read • Tue, 8th May 2018
Texting for business a vital communications tool
Texting

Texting for business a vital communications tool

Survey: 80% now use text messages for work, with business texting key to modern communication but risks overload.

By Shannon Williams • 3 min read • Fri, 29th May 2015

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