Global Stories

RingCentral #1 across all use cases in 2021 Gartner report

Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.

By Zach Thompson • 3 min read • Fri, 9th Sep 2022

Evergreen Shipping Agency rolls out Avaya Cloud Office

Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.

By Catherine Knowles • 3 min read • Wed, 24th Aug 2022

Customer Relationship Management

Digital insight through UCaaS to improve customer experience - RingCentral

The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.

By Peter Hughes • 3 min read • Wed, 11th May 2022

Unified Communications

Video: 10 Minute IT Jams - Jabra managing director on the importance of quality communication tech

Jabra's managing director ANZ, David Piggott, discusses the importance of quality communication technology in our first IT Jam. #TechDay.

By Mitchell Hageman • 6 min read • Thu, 10th Feb 2022

Unified Communications

RingCentral & Vodafone launch UC solution in Hong Kong, Singapore

Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.

By Staff Writer • 2 min read • Wed, 9th Feb 2022

Unified Communications

RingCentral and Mitel enter strategic partnership to enrich cloud comms

RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.

By Catherine Knowles • 3 min read • Thu, 6th Jan 2022

Unified Communications

RingCentral unveils new Microsoft Teams enhancements and BYOC

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

By Ryan Morris-Reade • 4 min read • Fri, 19th Nov 2021

Hybrid & Remote Work

RingCentral powers hybrid workforces of the future with latest updates

RingCentral introduces new features for RingCentral MVP to address challenges faced by workers in a hybrid world.

By Catherine Knowles • 4 min read • Fri, 1st Oct 2021

Customer Relationship Management

Maintaining a customer-centric organisation in an increasingly digital world

The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.

By Staff Writer • 5 min read • Wed, 22nd Sep 2021

Unified Communications

Five must-haves for unified communications to bridge the gaps in a hybrid workplace

Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.

By Peter Hughes • 6 min read • Mon, 28th Jun 2021

Hybrid & Remote Work

Having a healthy company culture could mean success during COVID-19

Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.

By Catherine Knowles • 4 min read • Fri, 13th Nov 2020

Unified Communications

Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution

Alcatel-Lucent Enterprise and RingCentral partner to offer cloud communications services worldwide with new co-branded solution.

By Catherine Knowles • 2 min read • Wed, 12th Aug 2020

Avaya

CommsPlus signs on as Master Agent for Avaya Cloud Office

CommsPlus Distribution has been named Master Agent for Avaya Cloud Office, targeting the cloud comms market across Australia and New Zealand.

By Staff Writer • 2 min read • Mon, 22nd Jun 2020

Unified Communications

RingCentral launches new partner programme

Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.

By Ben Moore • 3 min read • Thu, 4th Jun 2020

Unified Communications

Tritium transforms global communications with RingCentral Australia

Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.

By Catherine Knowles • 3 min read • Thu, 20th Feb 2020

Unified Communications

RingCentral reveals strong financial results for Q4

RingCentral reports a robust Q4 with total revenue surging 34% to USD $253 million, as mid-market and enterprise efforts fuel significant growth.

By Nick Forrester • 3 min read • Tue, 11th Feb 2020

Customer Relationship Management

RingCentral deploys IT solutions for Sydney's BridgeClimb

BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.

By Sara Barker • 3 min read • Wed, 18th Dec 2019