Outsourcing stories - Page 8
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Five tips for choosing a telemarketing agency
Mon, 25th Jun 2012
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outsourcing
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telemarketing
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relationships
Outsourcing your telemarketing can save a bundle in staffing costs; so how do you select an agency that will work for you?.
IT outsourcing revenue under pressure: Gartner
Mon, 21st May 2012
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datacom
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outsourcing
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analyst report
NZ's IT outsourcing to see minimal growth due to fierce competition, says Gartner. Providers must innovate or stagnate, with growth set at just 1-1.5%.
Finding the perfect employee
Tue, 1st May 2012
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it training
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outsourcing
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sales
Choosing the right employee is critical for new businesses, balancing costs and ensuring the team's growth with the company's evolving needs. Here are key tips.
TUANZ to cut staff
Fri, 24th Feb 2012
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uc
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management
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customers
TUANZ to cut event staff, refocusing efforts on core advocacy for telecommunications customers amid declining sponsorship and event attendance.
Onshoring is the new offshoring
Thu, 1st Sep 2011
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uc
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contact centre
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outsourcing
NZ firms ditch offshoring for homegrown contact centres, boosting customer delight and loyalty while debunking cost myths.
Switching to outsourced IT
Thu, 1st Sep 2011
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revera
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outsourcing
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bso
Businesses increasingly opt for IT outsourcing to focus on outcomes over inputs, streamlining operations and minimising risks.
Choosing an outsourcing partner
Thu, 1st Sep 2011
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data protection
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partner programmes
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helpdesk
New Zealand's SMEs are increasingly outsourcing IT support for better efficiency and savings. What should they consider when choosing a partner?.
The opportunity beyond cost reduction
Thu, 1st Sep 2011
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outsourcing
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infosys
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translation
Outsourcing can do more for your business than just save you money, says Patrick Kouwenhoven, head of New Zealand operations, Infosys.
Connector Systems purchases OrderWare Solutions
Wed, 31st Aug 2011
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connector systems
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customers
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outsourcing
IT distributor Connector Systems has acquired OrderWare Solutions to harness its software expertise and integrate value-adding services for its clients.
HP makes enterprise appointments
Wed, 15th Jun 2011
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cloud security
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hp
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outsourcing
HP appoints David Caspari as SVP for Asia Pacific, with Alan Bennett and Archie Reed taking key roles in the South Pacific to drive enterprise growth.
Outsource everyday errands via iPhone
Mon, 16th May 2011
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smartphones
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personal computing devices
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apple
AirRun app transforms your iPhone into a virtual assistant, allowing you to outsource errands to locals keen to earn. Say goodbye to undone tasks!.
Westpac extends IBM deal
Wed, 24th Nov 2010
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cx
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martech
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westpac
Westpac extends its longstanding relationship with IBM, signing a new deal to bolster its tech transformation programme and solidify market leadership.
Out of sight, out of mind
Wed, 1st Sep 2010
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uc
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contact centre
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outsourcing
If you outsource your operations to an area that is subsequently affected by any of these, you need to have a continuity plan.
The ins and outs of cloud
Sun, 1st Aug 2010
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cybersecurity
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ird
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outsourcing
Companies looking to implement cloud computing infrastructure could learn a lesson or two from processes underlying logistics management.
Integral Axon loses Simpl contract
Fri, 2nd Jul 2010
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datacentre infrastructure
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codeblue
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support
Integral Axon loses out to CodeBlue as Simpl outsources its IT infrastructure, impacting internal staff and 91 virtual servers in a strategic shift.
The Right Choice
Thu, 1st Jul 2010
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ird
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outsourcing
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business value
Outsourcing your IT systems can save costs and streamline resources, but choosing the right partner is crucial. Here's how to make the best selection.
Outsourcing your computing makes sense
Tue, 1st Jun 2010
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outsourcing
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sla
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msp
Outsourcing IT can save new businesses thousands annually, offering comprehensive support and reducing overheads. Explore key factors to consider.
IDC: Firms struggling in
Thu, 27th May 2010
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it services
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outsourcing
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spending
New IDC report reveals ongoing struggle for New Zealand firms despite increased confidence, with IT services spending to hit NZD $3,329 million by 2014.
$17 billion to be spent on IT in 2010
Mon, 22nd Mar 2010
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ovum
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outsourcing
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patents
The science industry is forecast to spend nearly $17 billion on commercial IT solutions this year, an analyst has said.
Expertise sought
Tue, 1st Dec 2009
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outsourcing
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it management
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workplace culture
Outsourcing may be the solution to resource constraints. It allows for expert help without increasing long-term overheads.