Outsourcing stories - Page 5
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
APAC DX threatened by lack of business alignment
Mon, 2nd Dec 2019
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uc
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digital transformation
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martech
APAC digital transformation efforts face significant hurdles, with misalignment between CIOs and IT teams threatening progress in AI and RPA integration.
SUSE launches services to facilitate IT transformation journey
Fri, 29th Nov 2019
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digital transformation
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apm
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software development
SUSE launches SUSE Discovery Services and SUSE Assist: Design Services to aid businesses in every phase of their IT transformation projects.
Gartner recognises Pega in low-code application platforms report
Fri, 29th Nov 2019
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rpa
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apm
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low-code
Pegasystems has received the highest score in the Enterprise IT Composite Applications category in a report by Gartner.
Unisys launches CloudForte for ServiceNow
Fri, 29th Nov 2019
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devops
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digital transformation
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apm
The solution aims to accelerate the deployment and implementation of cloud-based digital transformation services.
Rockwell Automation joins forces with Accenture, Microsoft, to simplify digital transformation
Fri, 29th Nov 2019
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digital transformation
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iot
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industrial iot
Rockwell Automation’s new Digital Partner Program streamlines industrial IoT implementations by connecting customers to digital expertise and solutions.
The devil is in the data: Mitigating cloud migration risks
Thu, 28th Nov 2019
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outsourcing
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new relic
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cloud migration
Tech leaders in Australia and New Zealand are pushing digital transformation through cloud migration, but managing data risks is crucial to success.
It’s all about partnership: Secrets of success in supporting and improving legacy applications
Thu, 28th Nov 2019
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apm
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healthtech
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software development
Optimation offers a customisable support model to help businesses mitigate risk and stabilise operations. They also assist with application transition.
Interview: How Optimation helps organisations step up their innovation game
Thu, 28th Nov 2019
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apm
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software development
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developers
Optimation is revolutionising digital transformation for NZ businesses by bridging the gap in legacy application support and innovation outsourcing.
Case Study: Optimation helps Medical Council unlock the power of low-code
Thu, 28th Nov 2019
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partner programmes
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apm
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low-code
Optimation has helped the Medical Council of New Zealand build a system for managing doctor registration and certification in the country.
Five ways to make customer experience transformation easier
Mon, 25th Nov 2019
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crm
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digital transformation
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cx
Too often, organisations are excited about the potential for CX transformation and embark on projects without developing a strategic approach, Intergen finds.
Automation Anywhere advances IQ Bot to extend Intelligent Document Processing
Tue, 19th Nov 2019
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ai
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outsourcing
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bots
Automation Anywhere enhances its IQ Bot to accelerate intelligent document processing, offering expanded AI-driven capabilities and support for 10 languages.
Harcourts chooses Nintex to advance business operations
Thu, 14th Nov 2019
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crm
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cx
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martech
Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.
Wipro named Leader in data centre outsourcing Magic Quadrant
Tue, 24th Sep 2019
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devops
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hyperscale
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public cloud
It was positioned as a Leader in Gartner's Magic Quadrant for Data Centre Outsourcing and Hybrid Infrastructure Managed Services, Asia/Pacific.
HCL - the Global IT company with a growing ANZ presence
Tue, 20th Aug 2019
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hyperscale
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public cloud
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microsoft
HCL, founded 43 years ago and based in India, is strengthening its footprint in Australia and New Zealand, employing over 1,960 people across ANZ.
Northern Melbourne council launches cloud-based solution Nintex
Tue, 13th Aug 2019
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cx
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martech
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apm
The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.
Outsourcing market hits record high, despite sluggish growth in ANZ
Mon, 12th Aug 2019
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iaas
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partner programmes
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outsourcing
The outsourcing market in Asia Pacific has hit a new record, with the managed services segment experiencing its best quarter in five years.
How processes can be the key to RoI in digital transformation
Mon, 29th Oct 2018
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it automation
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rpa
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apm
Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.
Why cloud-based computing is here to stay
Mon, 1st Oct 2018
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hyperscale
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dc
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outsourcing
Colocation and cloud services can work together to provide businesses with a strategic advantage and improved agility.
Interview: The inside word on Exabeam's State of the SOC report
Thu, 26th Jul 2018
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cybersecurity insurance
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soc
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dlp
Exabeam's State of the SOC report reveals 45% of security operations centres believe they are understaffed, with critical technology and staffing pain points.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
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partner programmes
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smb
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outsourcing
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.