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MAXHUB announces the E2 Series Interactive Flat Panel for better education outcomes
Digital Signage

MAXHUB announces the E2 Series Interactive Flat Panel for better education outcomes

MAXHUB has released its latest Interactive Flat Panel, the E2 Series, featuring a 4K screen and advanced connectivity.

By Mitchell Hageman • 4 min read • Tue, 27th Sep 2022
Brightcove appoints Trisha Stiles as chief people officer
NBC Universal

Brightcove appoints Trisha Stiles as chief people officer

Brightcove appoints Trisha Stiles as Chief People Officer; tasked with talent & performance management, diversity & inclusion initiatives.

By Zach Thompson • 2 min read • Fri, 29th Jul 2022
Cyara rolls out comprehensive, automated chatbot feature
Customer Relationship Management

Cyara rolls out comprehensive, automated chatbot feature

Cyara unveils new chatbot testing features in latest release of Cyara Botium, offering comprehensive, automated chatbot testing and assurance.

By Catherine Knowles • 3 min read • Mon, 25th Jul 2022
Tricentis appoints Robert Yue as ANZ vice president
Digital Transformation

Tricentis appoints Robert Yue as ANZ vice president

Robert Yue appointed as ANZ VP at Tricentis, tasked with driving expansion across Australia and NZ, and shaping regional strategy.

By Zach Thompson • 1 min read • Fri, 8th Jul 2022
Customer service agents don't want to return to contact centres
Customer Relationship Management

Customer service agents don't want to return to contact centres

A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.

By Shannon Williams • 3 min read • Wed, 22nd Jun 2022
Smith Brothers Media wins big at Horizon Interactive Awards
Marketing Technologies

Smith Brothers Media wins big at Horizon Interactive Awards

Smith Brothers Media (SBM) has won multiple awards at the international Horizon Interactive Awards for their video, advertising, and website design projects.

By Zach Thompson • 3 min read • Mon, 2nd May 2022
Accenture provides the key to navigating the metaverse
Quantum Computing

Accenture provides the key to navigating the metaverse

The metaverse is expanding rapidly and Accenture's latest report highlights key points for companies to find success in this emerging climate.

By Mitchell Hageman • 4 min read • Tue, 22nd Mar 2022
Accenture launches dedicated Metaverse Continuum business group
Unified Communications

Accenture launches dedicated Metaverse Continuum business group

Accenture has launched a dedicated Metaverse Continuum business group as physical and virtual realities converge.

By Ryan Morris-Reade • 3 min read • Fri, 18th Mar 2022
VIS Global and Uniphore form strategic partnership
Customer Relationship Management

VIS Global and Uniphore form strategic partnership

VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.

By Zach Thompson • 3 min read • Tue, 1st Mar 2022
Accenture named a leader in IDC managed cloud services vendor assessment
Digital Transformation

Accenture named a leader in IDC managed cloud services vendor assessment

Accenture has been named a leader in the latest IDC MarketScape, Asia Pacific (excluding Japan) Managed Cloud Services 2021 vendor assessment.

By Ryan Morris-Reade • 3 min read • Fri, 24th Dec 2021
8x8 delivers new XCaaS enterprise capabilities for improved collaboration
Customer Relationship Management

8x8 delivers new XCaaS enterprise capabilities for improved collaboration

8x8 enhances its eXperience Communications as a Service (XCaaS) platform with new features to boost productivity and customer satisfaction.

By Ryan Morris-Reade • 4 min read • Thu, 4th Nov 2021
Virtual reality could help treat anxiety - research
EduTech

Virtual reality could help treat anxiety - research

The research could pave the way for large-scale efficacy testing, clinical use and cost-effective delivery of intelligent individualised VR technology.

By Shannon Williams • 3 min read • Mon, 25th Oct 2021
Microsoft & Enghouse Interactive bring the best of Teams to the contact centre
Customer Relationship Management

Microsoft & Enghouse Interactive bring the best of Teams to the contact centre

Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today's busy environment.

By Sara Barker • 3 min read • Wed, 20th Oct 2021
How contact centres can realise the benefits of Microsoft Teams
Customer Relationship Management

How contact centres can realise the benefits of Microsoft Teams

At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.

By Sara Barker • 3 min read • Thu, 14th Oct 2021

Stories from Other Regions

OfficeMax NZ sees significant growth through Seismic partnership
Fintech

OfficeMax NZ sees significant growth through Seismic partnership

OfficeMax New Zealand has announced it has seen a significant increase in customer and sales confidence as a result of Seismic's digital enablement software.

By Mitchell Hageman • 3 min read • Thu, 4th Aug 2022
LG Electronics brings on Aussie AV distributor Alloys
Interactive

LG Electronics brings on Aussie AV distributor Alloys

LG Electronics Australia Business Solutions has appointed Australian AV distributor Alloys as a new distribution partner.

By Catherine Knowles • 3 min read • Thu, 7th Jul 2022
Kiwi tech founder pitching VR health tech startup at SXSW
Health Technologies

Kiwi tech founder pitching VR health tech startup at SXSW

Christchurch-based tech founder Adam Hutchinson has been selected to pitch oVRcome at the South by Southwest Festival in Austin, Texas.

By Zach Thompson • 3 min read • Thu, 3rd Mar 2022
Virtual reality game Wanderer puts New Zealand developers on world stage
Gaming

Virtual reality game Wanderer puts New Zealand developers on world stage

The VR adventure game <em>Wanderer</em> puts players on a time-travelling mission to save humanity, released by Auckland studios in partnership with Sony.

By RNZ • 3 min read • Mon, 31st Jan 2022