Customer Satisfaction stories - Page 20
Mobile computing & the green strategy
Mon, 1st Feb 2010
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fleet management
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productivity
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resellers
Reducing travel by greater use of mobile applications is a sound move for reducing costs, and your carbon footprint.
ShoreTel signs New Zealand reseller
Fri, 13th Nov 2009
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uc
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shoretel
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connect nz
ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.
Ticking those positive boxes
Sun, 1st Nov 2009
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cx
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martech
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customer service
Customer satisfaction is key to long-term business success. Discover why top companies focus on superior service over price cuts. Learn how to get started.
Mixed reaction to Big Time
Wed, 14th Oct 2009
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connectme
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speed
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telecom
Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.
The lowdown on best practice and benchmarking
Wed, 1st Jul 2009
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uc
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physical security
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risk & compliance
OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.
Making the most of what you’ve got
Sun, 1st Feb 2009
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uc
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devops
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apm
Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.
M&A - Are you prey or predator ?
Sat, 1st Jul 2006
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capital
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it industry
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m&a
Whether you’re a small business owner or CEO of a major corporate, continuing consolidation in the IT industry is bound to affect you one way or another.