Conversational AI stories - Page 3
Unleash the potential of AI and elevate customer-centric marketing
Tue, 23rd Apr 2024
#
hyperscale
#
public cloud
#
cx
Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.
Kore.ai unveils enhanced AI platform to optimise business interactions
Mon, 22nd Apr 2024
#
cx
#
martech
#
genai
Kore.ai revolutionises AI technology with Experience Optimisation Platform Version 11.0, intensifying automation capabilities to support faster, value-driven business interactions.
NICE unveils Enlighten XM for hyper-personalised customer experiences
Tue, 26th Mar 2024
#
uc
#
cx
#
martech
NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.
IWD 2024: How AI can help new mothers with their mental health
Thu, 7th Mar 2024
#
uc
#
ai
#
healthtech
New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.
NVIDIA to host first physical GTC conference in five years
Mon, 4th Mar 2024
#
robots
#
uc
#
edge computing
NVIDIA prepares to reignite its flagship GTC 2024 conference at San Jose Convention Center, expecting over 300,000 attendees for the behemoth tech event after an absence of five years.
Redefining profit strategies in Australia: The impact of voice technology
Tue, 27th Feb 2024
#
cx
#
martech
#
voice
Implementing systems that analyse and extract customer insights presents an invaluable opportunity to capitalise on an existing asset.
Vonage & AWS partner to improve developer solutions & fraud protection
Mon, 19th Feb 2024
#
hyperscale
#
public cloud
#
cybersecurity
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
A new kind of PC is coming: From personal computer to innovation enabler
Wed, 24th Jan 2024
#
uc
#
endpoint protection
#
hybrid cloud
Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
#
uc
#
data analytics
#
cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
Generative AI lagging in ANZ brand strategies despite high employee usage
Thu, 14th Dec 2023
#
martech
#
genai
#
llms
Despite high employee usage, generative AI adoption in Australia and New Zealand brand strategies lags, says Adobe.
Amelia wins Aragon Research Innovation Award for Conversational AI
Mon, 11th Dec 2023
#
genai
#
ai
#
amelia
Amelia bags the prestigious Aragon Research Innovation Award for Conversational AI for the second year running.
Five key discoveries enterprises have made in their AI journeys so far
Mon, 4th Dec 2023
#
llms
#
ai
#
discovery
The more enterprises learn about AI and its practical applications, the more it often leads to a change in the strategic direction and approach to adoption.
Amelia named as leading AI provider in Everest Group AI Top 50
Mon, 4th Dec 2023
#
genai
#
ai
#
healthtech
Amelia, a leading AI software company, has been recognised as a top AI provider in the inaugural Everest Group AI Top 50.
Melbourne's Andromeda Robotics trials AI companion robot in aged care
Mon, 6th Nov 2023
#
dreamworks
#
trials
#
chatgpt
Melbourne AI startup Andromeda Robotics partners with aged care provider Allity to trial humanoid companion robot, Abi, powered by Chat GPT-4 AI platform.
AI-driven solutions revolutionising global mental health support
Thu, 12th Oct 2023
#
uc
#
risk & compliance
#
data privacy
AI enhances global mental health support by aiding diagnoses, early symptom detection, and customised treatment.
Dubber and Alianza elevate cloud communications for CSPs
Wed, 11th Oct 2023
#
dubber
#
service provider
#
conversational ai
Dubber and Alianza have announced a new strategic alliance in which Dubber will provide conversational intelligence solutions to the Alianza platform.
Stanley Capital Partners invests in Roboyo: Hyper-Automation
Wed, 11th Oct 2023
#
healthtech
#
cleantech
#
climate change
Stanley Capital Partners invests in tech company Roboyo, aiming to enhance the global leader in hyper-automation's growth.
The importance of conversational AI in contact centres
Tue, 10th Oct 2023
#
uc
#
digital transformation
#
cx
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
Boomi unveils GenAI tool, Boomi GPT, simplifying automation
Fri, 6th Oct 2023
#
digital transformation
#
cx
#
martech
Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
Everest Group names Amelia a leader in Conversational AI
Fri, 6th Oct 2023
#
ai
#
healthtech
#
ai models
Amelia has been recognised as a Leader in Everest Group's Conversational AI Products PEAK Matrix Assessment 2023.