Conversational AI stories - Page 2
Kore.ai named leader in Forrester Wave for conversational AI
Tue, 21st May 2024
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uc
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martech
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
Kore.ai & A2B Transformation partner to boost AI for Aussie firms
Mon, 20th May 2024
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cx
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martech
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genai
Kore.ai partners with A2B Transformation to boost AI and automation for Australian businesses, integrating conversational AI to elevate digital operating models.
SnapLogic crowned Leader in Aragon's tPaaS for third year running
Fri, 3rd May 2024
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digital transformation
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llms
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cloud services
SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.
Australian businesses fast-track Microsoft cloud adoption amid cyber threats
Fri, 26th Apr 2024
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firewalls
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digital transformation
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network security
Australian businesses are hastening their digital transformations, causing a surge in the nation's Microsoft cloud ecosystem due to factors such as cloud costs and cyber risks, states an ISG report.
Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand
Wed, 24th Apr 2024
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cx
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martech
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genai
Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.
Unleash the potential of AI and elevate customer-centric marketing
Tue, 23rd Apr 2024
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hyperscale
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public cloud
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cx
Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.
Kore.ai unveils enhanced AI platform to optimise business interactions
Mon, 22nd Apr 2024
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cx
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martech
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genai
Kore.ai revolutionises AI technology with Experience Optimisation Platform Version 11.0, intensifying automation capabilities to support faster, value-driven business interactions.
NICE unveils Enlighten XM for hyper-personalised customer experiences
Tue, 26th Mar 2024
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uc
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cx
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martech
NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.
IWD 2024: How AI can help new mothers with their mental health
Thu, 7th Mar 2024
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uc
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ai
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healthtech
New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.
NVIDIA to host first physical GTC conference in five years
Mon, 4th Mar 2024
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robots
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uc
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edge computing
NVIDIA prepares to reignite its flagship GTC 2024 conference at San Jose Convention Center, expecting over 300,000 attendees for the behemoth tech event after an absence of five years.
Redefining profit strategies in Australia: The impact of voice technology
Tue, 27th Feb 2024
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cx
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martech
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voice
Implementing systems that analyse and extract customer insights presents an invaluable opportunity to capitalise on an existing asset.
Vonage & AWS partner to improve developer solutions & fraud protection
Mon, 19th Feb 2024
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hyperscale
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public cloud
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cybersecurity
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
A new kind of PC is coming: From personal computer to innovation enabler
Wed, 24th Jan 2024
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uc
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endpoint protection
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hybrid cloud
Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
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uc
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data analytics
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cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
Generative AI lagging in ANZ brand strategies despite high employee usage
Thu, 14th Dec 2023
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martech
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genai
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llms
Despite high employee usage, generative AI adoption in Australia and New Zealand brand strategies lags, says Adobe.
Amelia wins Aragon Research Innovation Award for Conversational AI
Mon, 11th Dec 2023
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genai
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amelia
Amelia bags the prestigious Aragon Research Innovation Award for Conversational AI for the second year running.
Five key discoveries enterprises have made in their AI journeys so far
Mon, 4th Dec 2023
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llms
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ai
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discovery
The more enterprises learn about AI and its practical applications, the more it often leads to a change in the strategic direction and approach to adoption.
Amelia named as leading AI provider in Everest Group AI Top 50
Mon, 4th Dec 2023
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genai
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ai
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healthtech
Amelia, a leading AI software company, has been recognised as a top AI provider in the inaugural Everest Group AI Top 50.
Melbourne's Andromeda Robotics trials AI companion robot in aged care
Mon, 6th Nov 2023
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awards
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dreamworks
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chatgpt
Melbourne AI startup Andromeda Robotics partners with aged care provider Allity to trial humanoid companion robot, Abi, powered by Chat GPT-4 AI platform.
AI-driven solutions revolutionising global mental health support
Thu, 12th Oct 2023
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uc
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risk & compliance
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data privacy
AI enhances global mental health support by aiding diagnoses, early symptom detection, and customised treatment.