Automation stories
Cognizant teams up with ServiceNow to enhance its WorkNEXTÔ modern workplace services, aiming for improved AI adoption, streamlined self-services, and a shift to a 'total experience' model.
SmartBear Software, the software testing solutions provider, has acquired AI-based no-code testing platform, Reflect, set to bring faster test written via text prompts, advancing and diversifying SmartBear's AI strategy.
Nigeria's oldest insurance provider, REGIC, revolutionises operations by adopting the Kissflow Low-Code Platform, enhancing efficiency and customer service.
Rising use of QR codes and Large Language Models, automation in Managed Service Providers, booming AI spear phishing on the Dark Web, acceleration of AI-based 'vishing', and privacy threats from VR/MR headsets are predicted to shape the cybersecurity realm in 2024.
BackBox, a network team automation firm, reported stellar growth in 2023, showcasing strong expansion and significant growth in clientele.
Automation allows for real-time monitoring and reporting of operational activities, enabling businesses to identify and address risks promptly.
Cisco unveils the Smart Agent for AppDynamics, a new tool aimed at facilitating application instrumentation for full-stack observability.
Fujitsu and Red Hat have launched agile consulting services aimed at helping Panasonic Connect become a hypothesis-testing business.
SnapLogic's report shows strong demand for data and analytics professionals in Australia and New Zealand, with AI's transformative impact and the crucial role of cybersecurity in data strategies taking centre stage.
Appdome has upgraded its MOBILEBot Defense product to offer full portability to any web application firewall (WAF), lowering costs for brands while enhancing defence against over 100 mobile attack vectors.
Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
Virsae launches its AI-driven 'Virsae Service Management for Microsoft Teams' on the Microsoft Azure Marketplace, aiming to optimise performance across XCaaS platforms, including WFH environments.
UiPath bolsters its customer success strategy by recruiting veteran tech executive Pradeep Kumar as Senior VP of Services and Customer Success.
In new partnership, leading inventory solutions provider Linnworks pairs with Europe's top marketplace software platform, Virtualstock, to enhance visibility and automation in eCommerce channels.
As technology continues to advance at breakneck speed, embracing a citizen developer culture will be key to organisational survival over the long term.
UK tech leaders debate challenges and potential benefits of widespread AI deployment in UK businesses at Parliament Street Artificial Intelligence Summit.
Datacom's survey of New Zealand business leaders sheds light on a strategic focus on growth for 2024, with promising optimism for improved government support and industry backing, despite ongoing productivity challenges.
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
In a bid to fuel growth and expansion, warehouse tech pioneer Synergy Logistics appoints Chris White, a seasoned operations executive, as the new Head of Sales for EMEA region.
AI-driven transformation is set to revolutionise Australia's freight industry, addressing challenges like driver shortages, underutilisation of capacity, and demand for real-time pricing and visibility.
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