About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 8
PagerDuty unveils AI tools to boost incident management
Last month
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uc
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cx
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martech
PagerDuty has launched AI-driven tools to enhance its Operations Cloud, improving incident management and reducing downtime for organisations.
AI & ML crucial for utilities facing demand challenges
Last month
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cartech
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ai
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ml
Itron's new report highlights AI and ML as vital tools for utilities facing soaring electricity demand and safety challenges amid the energy transition.
Vertiv introduces high-power EnergyCore battery cabinets
Last month
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data analytics
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hyperscale
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dc
Vertiv has unveiled its EnergyCore battery cabinets, delivering compact, high power lithium solutions tailored for high-performance computing data centres.
American Water breach highlights infrastructure vulnerabilities
Last month
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digital transformation
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advanced persistent threat protection
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cybersecurity
American Water has reported a cybersecurity breach, highlighting the vulnerabilities threatening critical infrastructure such as water treatment facilities.
Illegal streaming triples cybercrime risk for Australians
Last month
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ransomware
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physical security
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copyright
A new survey reveals that Australians using illegal streaming sites are three times more likely to fall victim to cybercrime, sparking health concerns.
CloudSEK unveils free tool to combat deep fake threats
Last month
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phishing
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advanced persistent threat protection
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email security
CloudSEK has launched a free Deep Fake Detection Technology to tackle digital deception, enhancing cybersecurity awareness and resilience across sectors.
Influencers reshape Southeast Asian eCommerce market
Last month
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youtube
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facebook
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digital marketing
A new report reveals that influencer marketing is crucial for eCommerce growth in Southeast Asia, significantly impacting consumer behaviour in Singapore.
AI presents opportunities for SMBs, but demands careful execution
Last month
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it training
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digital transformation
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cx
Elise Balsillie of Thryv advises small businesses on integrating AI, highlighting data quality and the importance of balancing automation with human interaction.
Report reveals gaps in supplier management for SaaS firms
Last month
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saas
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supply chain & logistics
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financial institutions
A new report reveals that over 32% of financial institutions lack clarity in supplier management, increasing their risk amid tightening regulations.
Kiteworks unveils tool to assess & prioritise data breaches
Last month
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ransomware
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encryption
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advanced persistent threat protection
Kiteworks has unveiled its Risk Exposure Index, a new tool for assessing data breaches based on severity and potential impact, alongside a detailed report.
Australian workers not fully utilising mental health support
Last month
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mental health
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unsw
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workplace culture
A report by ELMO reveals that 39% of Australian employees are unaware of mental health resources, despite 84% believing they are offered at work.
Globant unveils AI tool with Google Cloud for video search
Last month
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edutech
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it training
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genai
Globant has unveiled its innovative AI-powered Advanced Video Search tool, transforming video content management with instant search capabilities.
SaaS job vacancies soar as CMD Recruitment links talent
Last month
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saas
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digital transformation
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ai
CMD Recruitment in Swindon reports a 20% rise in SaaS job vacancies, driven by cloud adoption and demand for AI expertise amid digital transformation.
UK faces significant IT skills shortage reveals new report
Last month
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edge computing
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partner programmes
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ai
Hyve Managed Hosting's 2024 report reveals a severe skills shortage in the UK's IT sector, impacting 81% of businesses amid rapid technological advancement.
Trend Micro study reveals cybersecurity gaps in Australia
Last month
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firewalls
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network security
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advanced persistent threat protection
A Trend Micro study highlights alarming cybersecurity gaps in Australia, with only 37% of organisations having adequate staffing for 24/7 coverage.
Sophos unveils new XGS desktop firewalls & software
Last month
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firewalls
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network security
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breach prevention
Sophos has unveiled its new XGS Series desktop firewalls, featuring nine models that double performance while halving energy consumption for SMEs.
AI adoption prioritised in UK cloud strategy survey
Last month
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data science
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open source
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genai
A survey by Red Hat reveals 88% of UK IT managers prioritise AI adoption in cloud strategies, with 98% deeming cloud investment vital by 2025.
WesTrac expands training centre with $1m state boost
Last month
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edutech
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it training
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westrac
WesTrac is set to enhance its Technology Training Centre in Collie with new facilities, bolstered by a AUD $1 million contribution from the State Government.
Security practitioners embrace AI amidst tool distrust
Last month
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advanced persistent threat protection
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soc
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ai security
A report by Vectra AI reveals 71% of SOC practitioners fear missing genuine threats among rising security alerts amid growing dissatisfaction with traditional tools.
Study reveals GenAI's rising role in global innovation
Last month
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genai
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llms
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ai
A new study reveals that 46% of Wazoku's network have adopted Generative AI to drive innovation, showcasing its pivotal role in creative processes.