About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 12
UK postal service fees to rise in 2024, hitting SMEs hardest
Tue, 24th Sep 2024
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ecommerce
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shipping
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smes
The UK postal service fees will increase in 2024, with significant hikes from USP and Parcelforce. SMEs, heavily reliant on affordable shipping, face the brunt.
Survey: Security top concern for online banking in Singapore
Tue, 24th Sep 2024
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fintech
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ai
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cloud services
A new FIS survey reveals security is the top concern for online banking in Singapore, with 56% noting increased fraud attempts and millennials most affected.
HubSpot study shows rising costs as key issue for Aussie firms
Tue, 24th Sep 2024
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cx
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martech
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cdp
A HubSpot study reveals 40% of Australian firms cite rising costs as their main challenge, alongside data security and intense competition, complicating operations and growth.
Trend Micro reveals cybersecurity gaps in UK organisations
Tue, 24th Sep 2024
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cybersecurity
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trend micro
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leadership
Research highlights critical cybersecurity gaps in business, citing insufficient staffing, inadequate attack surface management, and weak leadership commitment.
Nearly half of security pros see AI as top threat, survey finds
Tue, 24th Sep 2024
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martech
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ai security
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ai
Nearly half of security profesionals view AI as the top security risk, with 68% advocating for external AI security reviews, HackerOne reveals.
Skillsoft study reveals major gaps in workplace skills & training
Tue, 24th Sep 2024
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genai
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ai
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skillsoft
A Skillsoft survey highlights that 35% of global employees lack confidence in their skills, with UK employees particularly concerned about job security and training effectiveness.
UK banks struggle to utilise data for timely product launches
Tue, 24th Sep 2024
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martech
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cdp
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customer data
UK banks struggle to innovate despite growing balance sheets, with 77% under pressure to keep up, a SaaScada study reveals.
Unified commerce reshapes shopping in India & the US
Tue, 24th Sep 2024
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martech
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supply chain & logistics
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omnichannel
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.
UK CEOs optimistic on growth, shift to proactive deal strategies
Tue, 24th Sep 2024
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ai
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cleantech
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climate change
UK CEOs are growing optimistic and shifting towards proactive deals. Investment in tech and strategic transactions are key.
Fortinet highlights Singapore's pressing cyber skills shortage
Fri, 20th Sep 2024
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firewalls
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it training
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breach prevention
Fortinet's 2024 report reveals 92% of Singaporean firms faced breaches due to a cyber skills gap, costing over USD $1 million each.
Johnson Controls faces $27M loss after Dark Angels cyberattack
Fri, 20th Sep 2024
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ransomware
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physical security
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data privacy
Kaspersky has examined the impact of cyberattacks on businesses, highlighting the various kinds of losses they can suffer if not adequately protected.
Gen Z demands more digital channels for customer service
Fri, 20th Sep 2024
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ecommerce
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ai agents
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instagram
New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.
Business secretary supports remote work amid push for office return
Fri, 20th Sep 2024
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cybersecurity
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amazon
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productivity
Business Secretary Jonathan Reynolds champions remote work for its productivity benefits, opposing big firms like Santander and Amazon.
Few firms use strategic compliance, says FloQast study
Fri, 20th Sep 2024
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risk & compliance
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emea
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trust
Only 16% of organisations adopt a strategic compliance approach, spotlighting the emergence of risk orchestration as a key trend in CFO and compliance roles.
Thales report reveals $186bn losses from API bot attacks
Fri, 20th Sep 2024
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application security
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api
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genai
Thales' new report highlights a global loss of USD $186 billion due to bot attacks on APIs. Larger enterprises face greater risk, and incidents are on the rise.
Financial services sector remains top DDoS target, Akamai reports
Fri, 20th Sep 2024
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ransomware
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phishing
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email security
Akamai Technologies' latest report reveals financial services are the prime target for Layer 3 and 4 DDoS attacks for the second year in a row, making up 34% of incidents.
Australian firms to boost cybersecurity budgets by next year
Fri, 20th Sep 2024
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firewalls
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digital transformation
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network security
Sophos's new report reveals 83% of Australian firms will boost cybersecurity budgets, with a focus on MSPs and covering AI threats, credential theft, and more.
Australian CEOs prioritise AI investment despite uncertainties
Fri, 20th Sep 2024
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dei
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genai
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ai
Australian and global CEOs prioritise Generative AI investments despite economic concerns, with most expecting returns in three to five years.
Australian firms underprepared for rising cyber threats
Fri, 20th Sep 2024
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advanced persistent threat protection
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cybersecurity
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cyber threats
A Herbert Smith Freehills report reveals rising cyber concerns among Australian organisations, but many remain ill-prepared despite increased threats.
KPMG Australia opens Microsoft Dynamics practice in Perth
Fri, 20th Sep 2024
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digital transformation
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microsoft
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microsoft cloud
KPMG Australia opens a dedicated Microsoft Dynamics 365 practice in Perth to bolster Western Australia's digital transformation efforts.