Verint stories - Page 2
Verint takes CX to new heights with in-demand AQM solution in APAC
Thu, 12th Jul 2018
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crm
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uc
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cx
Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.
Verint named in second Gartner Magic Quadrant this year
Wed, 6th Jun 2018
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uc
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cx
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martech
Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
Thu, 27th Apr 2017
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crm
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cx
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martech
Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.
Verint takes home leader spot in Gartner's latest Magic Quadrant
Thu, 26th Jan 2017
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verint
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gartner magic quadrant
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analyst report
Verint Systems soars as Gartner's Magic Quadrant leader in Workforce Engagement Management, championing employee-driven success.
ANZ businesses missing the human touch in digital society, report finds
Mon, 14th Nov 2016
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crm
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martech
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customer service
Report warns ANZ firms: customers favor real contact over digital, risking loyalty and satisfaction in an online rush.
Enfal threat still causing havoc to businesses after seven years of mayhem
Tue, 19th Jul 2016
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malware
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cybersecurity
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verint
Verint Systems highlights the continued threat of the Enfal malware, which has been lurking since 2004 but has been most active over the last 7 years.
Oracle appoints Brian Donn as head of CX Cloud Applications Business
Thu, 14th Jul 2016
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cx
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martech
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oracle
Brian Donn will head Oracle's CX Cloud Applications Business across the Asia Pacific region to drive revenue growth and CX market share.
Verint and Squiz partner up, target government bodies
Thu, 21st Jan 2016
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uc
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digital transformation
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government
Verint teams with Squiz to bolster digital overhaul in public sector, aiming for elevated citizen engagement and streamlined services.
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Tue, 15th Sep 2015
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uc
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software development
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contact centre
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.