Support stories
Red Hat enhances developer hub with new AI templates
Last week
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
Arrow Electronics launches cloud programme in EMEA
This month
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hybrid cloud
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public cloud
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cloud services
Arrow Electronics has unveiled the Cloud Amplification Program in EMEA, aimed at boosting channel partners' cloud business growth and capabilities.
Royal Holloway partners with IPI for Clearing support
This month
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uc
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dr
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digital transformation
IPI is collaborating with Royal Holloway, University of London, to bolster its Contact Centre during the crucial Clearing and Confirmation period.
Deel expands global visa support for digital nomads
Last month
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payment technologies
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support
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visa
Deel has expanded its immigration support for digital nomads, offering visa assistance across nine countries to streamline global employment processes.
Tech Data launches 'Destination AI' in APJ for AI enablement
Thu, 26th Sep 2024
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it training
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partner programmes
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ai
Tech Data has launched Destination AI in APJ, providing comprehensive resources, training, and support to help partners navigate the rapidly evolving AI landscape.
How embracing AI could help your IT department support remote workers more effectively?
Tue, 24th Sep 2024
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ai
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hybrid & remote work
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productivity
Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.
Netsafe wins top NZ contact centre award for second year
Mon, 23rd Sep 2024
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edutech
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uc
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support
Netsafe's Contact Centre wins top award for the second year in a row, with Caitlin honoured as Most Outstanding Customer Service Representative.
Kong unveils Premium Tech Partner Program and deals with Traceable & Confluent
Tue, 17th Sep 2024
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cloud services
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support
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dynatrace
Kong launches its Premium Technology Partner Program at the API Summit in San Francisco, deepening partner engagement and fostering innovation with firms like Traceable AI and Confluent.
Origina appoints new leaders to drive Asia-Pacific growth
Tue, 17th Sep 2024
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ibm
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support
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resellers
Origina appoints Jay Tuckey as Head of Partnerships for APJ and Corinne Campbell to strengthen SoftwareOne collaboration, driving APAC growth and service excellence.
Cloudbrink helps Girl Power Talk with free access service
Wed, 11th Sep 2024
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edutech
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uc
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collaboration
Cloudbrink has partnered with Girl Power Talk, offering free secure access licenses to teams in 30+ countries, enhancing connectivity in areas with limited infrastructure.
Gartner report criticises SOAR systems, Acora defends approach
Fri, 6th Sep 2024
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siem
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cybersecurity
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support
A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.
Arrow Electronics & Citrix announce strategic distribution deal
Wed, 4th Sep 2024
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virtualisation
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support
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citrix
Arrow Electronics and Citrix have struck a strategic distribution deal to streamline Citrix license services across North America and EMEA, starting 1 October 2024.
Zendesk launches Relay to enhance customer communications
Tue, 3rd Sep 2024
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cx
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martech
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personalisation
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
Cybersecurity gaps in New Zealand SMEs highlighted by NCSC
Tue, 3rd Sep 2024
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edutech
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support
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ncsc
A study by NCSC reveals a severe gap in cybersecurity preparedness among SMEs. Despite acknowledging its importance, only 48% feel ready for cyber incidents.
Datacom named strategic partner for Windows 11 in ANZ region
Thu, 29th Aug 2024
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ai
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personal computing devices
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ai agents
Datacom has become a Strategic Refresh Initiative partner for Windows 11 in Australia and New Zealand, aiding businesses in the crucial migration ahead of Windows 10's end of support in 2025.
How financial wellness programs can help companies save big
Thu, 29th Aug 2024
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hcm
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productivity
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support
Implementing financial wellness programs can help Australian companies save significantly by reducing absenteeism and staff turnover, boosting productivity.
The lowdown on crypto ATMs and their place in the ecosystem
Wed, 28th Aug 2024
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cryptocurrency
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blockchain
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cloud services
Crypto ATMs are growing globally, with the US leading at 82% of market share. As the ecosystem expands, here's what to know before using one.
Elastic integrates Anthropic's Claude models for better AI insights
Tue, 27th Aug 2024
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developers
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support
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integration
Elastic integrates Elasticsearch Open Inference API with Anthropic's Claude models, enhancing real-time data analysis and AI application efficiency for developers.
Indosat inaugurates first AI Experience Center in Indonesia
Fri, 23rd Aug 2024
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uc
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digital transformation
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5g & beyond
Indosat Ooredoo Hutchison has launched Indonesia's first AI Experience Center in Solo, Central Java, leveraging 5G tech to drive innovation and economic growth.
Newcastle City Council switches to Azul for Java security
Wed, 21st Aug 2024
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paas
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iaas
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cybersecurity
Newcastle City Council has tackled major security vulnerabilities by replacing Oracle JDK 8 with Azul Platform Core, securing mission-critical Java applications.