Short Message Service (SMS) stories - Page 3
AFP arrests two men with ties to Australian SMS phishing scheme
Tue, 29th Sep 2020
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phishing
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email security
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cybersecurity
Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.
HubSpot boosts SMS marketing capabilities with MessageMedia
Thu, 10th Sep 2020
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data analytics
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martech
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cdp
HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.
It’s not in the post: How an SMS document platform can streamline the contact centre
Fri, 7th Aug 2020
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uc
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cx
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martech
Switching from traditional mail to an SMS document platform can save contact centres time and money, cutting costs by as much as AUD $275,000 monthly.
Vodafone renews partnership with Soprano for enterprise SMS
Thu, 21st May 2020
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partner programmes
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sms
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vodafone
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
Tue, 5th May 2020
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sms
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messagemedia
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covid-19
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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healthtech
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sms
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messaging
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
Australian professionals high target for cyber crims, new study shows
Thu, 30th Jan 2020
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malware
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ransomware
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phishing
Aussie Infosec pros report highest phishing-led ransomware rates, underpinning urgent need for cyber education.
How SMS became the trusted mode of customer communications
Thu, 31st Oct 2019
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endpoint protection
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edr
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healthtech
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
Extreme phishing: The rise of SMS scams & SMiShing around the globe
Wed, 18th Jul 2018
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phishing
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email security
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cybersecurity
Like phishing, SMiShing are scams that encourage users to urgently click on a link or respond directly with their personal and sensitive details.
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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uc
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martech
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ai agents
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.
Technology can help schools communicate in an emergency
Thu, 1st Jun 2017
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sms
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whispir
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mobile apps
Technology can help educators meet standard operating procedures swiftly and effectively, cutting down response times.
New Student Management System helps NMIT serve students
Thu, 18th May 2017
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edutech
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higher education
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sms
Nelson Marlborough Institute of Technology (NMIT) has implemented a new digital student management system to better serve their students.
Fake myGov email & SMS scam asks for pics of passports, driver licences
Tue, 18th Apr 2017
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phishing
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email security
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cybersecurity
Security watchdog Stay Safe Online has issued a critical alert to Australians, warning them of a fake email and SMS scam purporting to be from myGov.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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healthtech
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cloud services
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
Proofpoint discovers SMS phishing app targeting Chinese language users
Wed, 22nd Mar 2017
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phishing
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email security
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sms
A mobile malware masquerading as a point-of-sale management app is targeting users in China & Mandarin-speaking regions, Proofpoint recently reported.
Mission complete: CLX Communications fully aquires Mblox
Thu, 14th Jul 2016
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sms
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m&a
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clx communications
CLX communications acquired Mblox in May of this year, but it was only two days ago that it gained access to 100% of the shares it has in the company.
New SMS channel launched by Zendesk
Fri, 13th May 2016
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uc
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telco
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contact centre
A new offering allows businesses to connect via SMS to effectively communicate with increasingly mobile customers.
Sophisticated SMS cyber attack targets Australian banking customers
Fri, 12th Feb 2016
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endpoint protection
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fintech
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phishing
A persistent and sophisticated SMS phishing campaign is currently targeting mobile banking customers in both Australia and New Zealand.
Mobile and online messaging traffic skyrockets
Wed, 8th Jul 2015
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uc
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facebook
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snap
Mobile and online messaging traffic will reach 160 trillion per annum by 2019. This is up from 94.2 trillion this year and equals 438bn daily.