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Klearcom launches Verify+ for enhanced global IVR testing
Software-as-a-Service

Klearcom launches Verify+ for enhanced global IVR testing

Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.

By Catherine Knowles • 3 min read • Mon, 28th Apr 2025
Kaspersky highlights the critical role of phone numbers in digital security
Phishing

Kaspersky highlights the critical role of phone numbers in digital security

Phone numbers are now as crucial as digital fingerprints, warns Kaspersky, urging users to secure them against potential misuse and compromise.

By Catherine Knowles • 4 min read • Thu, 25th Jul 2024
RingCentral unveils RingEX, an AI-integrated business phone system
Customer Experience

RingCentral unveils RingEX, an AI-integrated business phone system

RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.

By Catherine Knowles • 3 min read • Fri, 29th Mar 2024
Zoom unveils compliance manager for regulatory risk management
Unified Communications

Zoom unveils compliance manager for regulatory risk management

Zoom has launched a new tool, the Zoom Compliance Manager, set to streamline regulatory risk and compliance management across its platforms.

By Shannon Williams • 3 min read • Fri, 22nd Mar 2024
ASUS ROG Phone 8 series debuts in Australia & New Zealand
Gaming

ASUS ROG Phone 8 series debuts in Australia & New Zealand

ASUS unveils the all-new, redesigned ROG Phone 8 series in Australia and New Zealand that aims to redefine mobile gaming, boasting enhanced AI-powered features, high-performance components, and a design that combines sophistication and power.

By Kaleah Salmon • 3 min read • Wed, 20th Mar 2024
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Unified Communications

RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year

AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.

By Imee Dequito • 2 min read • Fri, 8th Dec 2023
Phantom vibration syndrome rises with increased UK smartphone usage
Phone

Phantom vibration syndrome rises with increased UK smartphone usage

Phantom Vibration Syndrome surge experienced, correlating with a rise in UK smartphone usage, now averaging 4.14 hours daily.

By Kaleah Salmon • 3 min read • Thu, 23rd Nov 2023
Zoom enhances it's ecosystem with updated open platform and app marketplace
Unified Communications

Zoom enhances it's ecosystem with updated open platform and app marketplace

Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Enhanced customer experience platform with Zoom AI-powered innovations
Unified Communications

Enhanced customer experience platform with Zoom AI-powered innovations

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Unified Communications

Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace

Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.

By Sean Mitchell • 3 min read • Thu, 21st Sep 2023
Hands-on Review: Aspera AS8 smartphone
Gadgets

Hands-on Review: Aspera AS8 smartphone

The Aspera AS8: an affordable Australian smartphone that doesn't compromise on quality or features. Read our review.

By Darren Price • 5 min read • Mon, 4th Sep 2023
Ribbon Communications launch Ribbon Connect for Zoom
Software-as-a-Service

Ribbon Communications launch Ribbon Connect for Zoom

Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.

By Kaleah Salmon • 3 min read • Fri, 26th May 2023
400+ million used smartphones to be shipped worldwide in 2026
Phone

400+ million used smartphones to be shipped worldwide in 2026

According to IDC, trade-in programs continue to be the driving factor for the new and used smartphone market globally.

By Shannon Williams • 3 min read • Tue, 10th Jan 2023
Hands-on Review: TCL 30 SE mobile phone
Gaming

Hands-on Review: TCL 30 SE mobile phone

TCL continues to provide consumers with budget phones that still pack a punch with the TCL 30 SE mobile phone.

By Darren Price • 5 min read • Thu, 28th Jul 2022
How MSPs can add value with Teams Phone
Unified Communications

How MSPs can add value with Teams Phone

Managed Service Providers can build profitable services around the Microsoft Teams ecosystem with Lightwire as their telco partner. Find out how.

By Zach Thompson • 5 min read • Tue, 19th Jul 2022

Stories from Other Regions

EE offers free contract to help UK families manage phone use
Phone

EE offers free contract to help UK families manage phone use

EE launches a free P.H.O.N.E. Contract to help nearly four million UK families set smartphone rules and ease device-related arguments.

By Jed Nykolle Harme • 4 min read • Sat, 16th Aug 2025
Report finds legacy tech & budgets hinder UK public sector AI
Unified Communications

Report finds legacy tech & budgets hinder UK public sector AI

A report finds UK public sector hampered by legacy tech and budget limits, delaying AI adoption and digital transformation despite rising citizen expectations.

By Shannon Williams • 5 min read • Fri, 16th May 2025